Customer Service Representative

5 days ago


Toronto, Canada Harwood Sales Group Full time

We are a sales and marketing company based out of Toronto Ontario, looking for motivated and passionate Customer Service Representatives that want to make a difference Looking for full time schedules, Monday to Friday. Please review the following info for more details

**Customer Service Representative Job Responsibilities**:

- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

**Customer Service Representative Qualifications / Skills**:

- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem solving
- Documentation skills
- Phone skills
- Listening

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Toronto, ON M5V 1V6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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