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Technical Advisor

3 weeks ago

Mississauga, Canada Lakeside Process Controls Ltd. Full time

**What you will be doing in the role of Technical Advisor**:
Your responsibilities may include, but are not limited to:

- Primary Responsibilities:_

Working in tandem with the Business Unit leadership, Technical Advisors will be focused on developing the following core competencies or supporting the completion of the following tasks:
Act as the primary point of contact within the Business Unit when the Sales Segments require additional support on technical requirements or product specifications for day-to-day quotes or proposals for a specific Emerson Business Unit.
- Act as an initial advisor for Inside or Outside Sales team members, coordinating within the Business Unit for guidance on more complex technical questions when required.
- Support all real-time or urgent requests for technical input as these requests arise.
- Establish, grow, and maintain relationships with Emerson and across the Emerson Impact Partner Network.
- Conduct customer lunch and learns

Create and deliver training content as part of the Application Engineering training program.
- Ensure content is current and includes most up to date content from the Global Learning Centre.
- Provide hands on mentorship or technical guidance to the Inside Sales Team.
- Work with Inside Sales Managers on identifying knowledge gaps within the portfolio and set up training programs to support capability development.
- Obtain certification by completing required factory training.
- Coordinate Marketing communications with the Marketing Team for new products, product improvements, training, seminars, etc.

Sales Operations
- Support Lakeside’s annual goal setting process as required by the Business Unit Lead.
- Review and contribute to funnel accuracy.
- Support and Drive inventory usage programs.

Strategic Planning
- Assist in the preparation of content for and participate in Business Unit Growth Reviews.
- Support reporting and periodic business review process for respective business unit portfolio.
- Prepare for and participate in Business Unit Sales and Operations Planning calls.
- Maintain strong relationships within factory organizations for technical and commercial support.
- Actively support and assist BU Lead in all efforts that impact Lakeside’s performance rating as measured by the Business Unit Scorecard KPIs.

Market and Industry Expertise
- Participate in industry groups, forums, and tradeshows as appropriate.
- Support marketing materials and campaigns for the Business Unit portfolio.
- Keep abreast of and advise competitive market information such as new products, pricing strategies and market direction.
- Gain and maintain detailed knowledge of competitors' offerings and sales organizations.
- Participate in technical presentations and seminars for Lakeside.
- Conduct live demonstrations and formal presentations.

**Knowledge and skills required for the role**:

- University Undergraduate Degree in Engineering or Technologist Diploma in an Engineering discipline
- 5+ years of experience in technical sales
- Expertise in the functioning of Emerson tools
- Expertise in the functioning of all role specific internal tools, in alignment with Lakeside’s Quality Management System
- Demonstrated experience with a variety of customer situations

**What we give YOU**
- Flexible working schedules, including **hybrid remote work** programs
- A **competitive compensation**package, with RRSP-matching
- Comprehensive **benefits coverage** (medical, dental, vision, EAP & on-demand virtual health care)
- A culture that promotes healthy **work-life balance** with above-market **paid time off**:

- Challenging work and **direct exposure to key industries** in the Canadian market
- A structured **training and development** program and opportunities for continuous learning
- Opportunity to participate in an award-winning **wellness program**

**About Us**:
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site park