Customer Service Manager
2 weeks ago
**Specific Skills**:
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine merchandise and services to be sold
- Determine staffing requirements
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Locate, select and procure merchandise for resale
- Plan budgets and monitor revenues and expenses
- Resolve problems that arise, such as customer complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Plan, organize, direct, control and evaluate daily operations
**Health benefits**:
- Health care plan
**Long term benefits**:
- Pension plan
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