Minestar Application Specialist

**Career Area**:Marketing / Sales / Product Support**:

- Do you want work-life balance?
- Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done?
- Do you love problem solving and creating solutions for customers?

If you answered yes to the above, we would love to hear from you

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector.

This role provides the opportunity to work along-side the world’s leading mining companies. Autonomy is a sophisticated investment, and the customers that use it are equally cutting-edge. This position gives management exposure to entry-level positions, as mining companies look to Caterpillar expertise to advise as best practices are implemented and new procedures are developed.

With a global company like Caterpillar, there are international opportunities available. MineStar® Command is utilized in three different continents and has support facilities all over the world. Training and operational experience is enriched by global site visits and international collaboration.

**Once you complete your training program, your job duties may include (but are not limited to)**:

- Implementing MineStar® Command and maximize system performance.
- Become a trusted advisor for the customer through close collaboration internally and externally.
- Support and advise MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimizing downtime.
- Provide technical support to MineStar® Command System on-board maintenance Supervisors and Technicians.
- Support hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.
- Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.
- Developing training and process material.
- Training program is tailored to the individual, which may include classroom training, on the job training and mentoring.
- Most Application Specialists work 7x7 day shift and night shift roster.
- Location is based in Kamloops and driving to site

**To be successful in this role, you will require the following attributes**:

- Ready for a new challenge
- Passionate about technology with some technical exposure
- Excellent interpersonal skills
- Strong analytical and problem-solving skills
- Ability to multi-task and thrive in a fast-paced environment
- Strong change management skills
- Attention to detail
- Mining experience
- Customer relationship management
- Data analytical - PowerBI - SQL
- Problem solver
- Exceptional time management
- Ability to work autonomously as well as part of a complex team
- Must be a self-starter with sound organization and prioritizing skills

**_The following will be highly regarded, but not essential: _**
- Degree in Mining Engineering, IT, mining or similar working background
- Experience with PowerBI dashboard creation
- Experience with SQl databases and Queries

**Employee benefit details**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

**Final details**

LI

Relocation is available for this position.
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.