Customer Service Representative
2 days ago
Join our Team
Gray Insurance is a 3rd generation family owned and operated business. We are looking for a person who is extremely customer service orientated to join our team and align with our mandate of providing excellent customer service.
**Job Description**:
Customer Service Representative providing excellent service to existing and new customers, with an opportunity to write new business.
Duties (but not limited to):
- Servicing client's insurance needs
- Processing changes
- Placing coverages with markets
- Renewal reviews
- Prioritizing workflows
- Company correspondence
- Retaining existing clients
Requirements and Qualifications:
- Minimum 3 years insurance experience
- Level 2 General Insurance License (preferred)
- Excellent customer service skills
- Ability to multitask
- Experience with a Broker Management System (preferred)
- Ability to analyze client's needs and respond with solutions
- Detail orientated
- Ability to adapt to changing technological environments
- Skill with technology
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
**Education**:
- Secondary School (preferred)
**Experience**:
- insurance: 3 years (required)
Licence/Certification:
- AIC General Insurance Level 1 Required (required)
Work Location: In person
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