Commercial Lines Underwriting Assistant

**INTRODUCTION**

Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, Totten Group, Anderson McTague & Associates, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 500 people across Canada.

We are leading supplier of property and casualty insurance in Canada, providing innovative underwriting solutions to licensed brokers across Canada. We offer a broad range of products servicing business in one of our core segments: Hospitality, Recreation & Resorts, Construction (COC), Contractors, Professional Insurance, Real Estate, Transportation and more. Our underwriting expertise and facilities let us write even the toughest risks or solve that small wrinkle in what might otherwise be a standard risk.

**Job Overview**

We are currently looking for an **Underwriting Assistant** to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents.

This is a **hybrid position (3 days in office and 2 days at home)**at any of our office locations.

**RESPONSIBILITIES**

This position will:

- Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication;
- Process and issue documents as instructed by underwriters and managers;
- Accurately and efficiently enter in the data as per issuing instructions;
- Review and ensure all documentation are in the file;
- Follow procedure guidelines, bulletins, and tools;
- Meeting service standard and turnaround time with respect to issuance of documents;
- Support Managers, Underwriters, and coworkers on your segments if they need any help with issuing;
- Ensure assigned workload within quality and productivity;
- Coordinate with Underwriting areas to research and resolve to escalated Underwriting issues;
- Work closely with underwriters to assist with the underwriting functions;
- Document observations made during pre-reviews of files to assist underwriters;
- Amend or update quotes based on instructions of underwriters;
- Maintain/ innovate administrative workflow procedures to increase efficiency and productivity;
- Communicate externally with brokers as required; and
- Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

**QUALIFICATIONS AND CHARACTERISTICS**

You’re a good fit if you:

- Have at least 1 year of experience with transferrable skills in customer service, administration or insurance;
- Actively working towards an insurance designation (CIP or CAIP preferred);
- Ability to acquire a General Agent Insurance Level 1 License within 1 year;
- Excellent typing proficiency;
- Willing to take insurance courses for continued growth and industry knowledge;
- Technical competency with office equipment including printers, scanners. Intermediate level knowledge of Microsoft products, including Outlook, Word, and Excel. Have existing relationships within the industry you can leverage to attract business opportunities and grow your portfolio; and
- Can work in one of our offices at least three and two days at home a week.

**SALARY RANGE**

**APPLY NOW**

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC V7Y 1K8