Consumer Care Representative- English
5 days ago
Element Sales & Consulting, a Canadian based company, with over 15 years experience in high ticket sales and business consulting. Today we tend to work closely with clients to embrace a transformational approach aimed toward benefiting all stakeholders
- empowering organizations to renew revive and grow. Our experts are dedicated to unlocking potential and delivering integrated solutions. We grow by growing others, enabling our clients and colleagues to build success and achieve their full potential.
Our work environment includes:
- Permanent work from home
- Growth opportunities
- On-the-job training
- Flexible working hours
- Wellness programs
- after 6 months
**Responsibilities**:
- Provide dependable internet and computer equipment including monitor, processor, keyboard, mouse and headset
- Exceptional customer service, active listening skills
- Excellent verbal and written communication skills
- English
- Strong time management skills
- Organized, detail orientated and with exceptional follow-through
- Clear and professional phone voice
- Understanding of company products, services, and policies
- Proficient with computers and software, especially with Customer Relationship Management (CRM) software
- Proficient in the use of Microsoft Teams
- Strong skills in the use of Microsoft excel and word
- Adaptability and accountability
- Aptitude for working under pressure and achieving targets
**Job Types**: Full-time, Permanent
**Salary**: $15.00-$17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 3 years (preferred)
Work Location: Hybrid remote in STETTLER, AB
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