Account Manager, Commercial Lines Insurance

**Business Line**:Commercial Lines Insurance

**Hours Per Week**:35 (Full-Time)

**Job Duration**: Full-Time, Permanent

**About the Role**

**NFP’s Commercial Lines Division**

NFP’s Commercial Insurance Division offers customized solutions for Mid to Large clients that require true expertise, client focus, and creative thought leadership. Since January 2021, NFP’s P&C division has grown substantially bringing USD 4BN+ premium to the market.
- A highly experienced and multidisciplinary team including experienced Brokers, Client Service, Loss Control Engineers, Captive Support, Risk Management, Analytics, and Claims Professionals including Adjusters & Policy Experts
- A culture of teamwork and collaboration
- Partners and extensions of our clients
- Direct access to the senior leadership team
- Access to virtually all markets and leverage of NFP’s significant volumes
- High staff-to-client ratio

We’re looking for a** Commercial Lines Insurance Account Manager** to interact with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives. The successful AM will work with service teams and oversee the renewal process with some degree of supervision and approval from Account Executives.

**What You’ll Do**
- Deliver extraordinary value to our clients by identifying exposures, determining the appropriate solution, and advising the client as to why the solution is the best fit
- Develop marketing specifications and marketing strategies for new business as well as renewals of an assigned book of business
- Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff.

**What You Bring**
- **Commercial Lines Damage Insurance License In good standing**:

- Typically, more than 4 years of industry and product line experience - broking or underwriting
- Extensive experience in the placement of multi-line coverage on Small to Mid-Market accounts
- Exceptional verbal and written communication skills
- Ability to successfully interact with a variety of people and function well in a hybrid team environment
- Client-focused - Able to establish and maintain effective relationships
- High-level of organizational skills
- Ability to prioritize multiple tasks to meet deadlines
- Possess strong analytical and problem-solving skills
- Sharp attention to detail with excellent decision-making skills
- Flexibility and adaptability to changing priorities, deadlines, and technology.
- Excellent computer skills are expected and EPIC fluency is an asset
- Experience in Microsoft Office products, specifically Word, Excel, and Outlook

**Who Is NFP Canada?**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

**What’s In It For You**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration

**Our employees are the foundation of our success.**
- NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community._
- Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward._
- Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work._ _We contribute to different organizations, including CIBC Run for the Cure,_ _Autism Speaks, KRG Children's Charitable Foundation, and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great cause