Regulatory Conduct Capabilities

Role Purpose

Reporting to the Head of Regulatory Compliance (RC) Commercial Banking (CMB), the Senior Manager, RC CMB manages all aspects of Regulatory Compliance and is the primary advisor on RC matters for Commercial Banking. This includes impact analysis of regulatory changes, driving coordination and execution of various RC work streams in CMB, and ensuring alignment with applicable Global and CMB Policies. The individual may be responsible for Trade, Payments and Cash Management (PCM) and/or a general portfolio. The responsibilities of this position may include monitoring of the personal account dealing program, the eSurveillance program, conflict checks and vendor risk management analysis.
The role requires strong partnership with the CMB business and leadership team to drive the implementation of policy, as it applies to CMB.
Impact on the Business
- Ensure proactive approach is taken in identification of regulatory compliance risk change and potential impacts on CMB business. Specific responsibilities forTrade and PCM Businesses will be assigned as appropriate.
- Continuous review, in consultation with Regional RC Policy team(s), for appropriateness of framework to monitor regulatory compliance developments impacting on CMB business in region
- Drive or assist with the regional implementation plans to quantify impacts and implement actions to address, manage and mitigate impacts of regulatory changes on CMB in Canada.
- Develop and assist with implementation as required of regulatory compliance policies, procedures and systems that ensure that CMB exposure to regulatory compliance and reputational risks is managed, in a practical and effective manner, including efficient and reasonable deployment of resources and an understanding of the business operations and needs.
- Assist line management with the establishment and implementation of applicable Global and CMB strategic policies in region to ensure CMB exposure to current risks and emerging arising risk is managed appropriately.
- Work closely with Head of RC in the development and enhancement of committee reporting to Senior Management and Executive teams. Ensure consistent and accurate reporting, including status updates of regulatory compliance risks and related projects.
- Assist with the Compliance Risk Assessment process and annual Compliance Plans across the business lines.
- Execution of monitoring and support activities encompassing RC oversight, including, but not limited to personal account dealing, market conduct, e-Surveillance, vendor risk management assessments and other 2nd line of defence activities.
- Identification of Regulatory Compliance breaches and potential impacts on CMB employees.
- Works closely with Control Rooms and Global Service Centre to manage Risk and Compliance matters in CMB Canada.
- Provide management information statistics and breach details as part of on-going Senior Management and Committee reporting.

Customers / Stakeholders
- Liaise with relevant stakeholders within CMB, other Global Business and Functional teams to provide CMB expertise on all RC matters. Specific responsibilities for Trade and PCM Businesses will be assigned as appropriate.
- Ensure the appropriate timely and relevant risk information is provided to Regional Head of CMB RC, Regional Head of RC, Global Head of CMB RC, CMB senior management, Trade and PCM management as assigned, Risk Management Committee and CMB Risk Committee.

Leadership & Teamwork
- Strong communication and working relationship with Senior Managers in CMB
- Share best practice with group offices and other business lines with region and globally
- Maintain and develop positive and professional working relationships with senior business managers at the Group and Regional levels.
- Promote an environment that supports diversity and reflects the HSBC brand.

Operational Effectiveness & Control
- Focus on aligning the CMB operating practices with changes in regulatory compliance policies and regulations and regulatory risk, and ensure that CMB Regulatory Compliance Framework remains appropriate.
- Strive to resolve any/all identified issues promptly, and escalate material concerns to Head of RC CMB and other managers as appropriate to ensure timely awareness of any material impediments to timely remediation.
- Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators and the escalation of concerns to management as appropriate with regard to timely remediation.
- Maintain awareness of operational risk within assigned portfolio and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.
- Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and