Research Analyst 1

**Job ID**: 58311

**Job Category**:Policy, Planning & Research

**Division & Section**:Purchasing & Materials Management, Program Support & Policy Development

**Work Location**:CITY HALL,100 Queen Street West

**Job Type & Duration**:Full-time, 1 Permanent vacancy

**Hourly Rate and Wage Grade**:$45.30 - $49.64

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 1

**Posting Period**: 13-Aug-2025 to 04-Sept-2025

**The Purchasing & Materials Management Division** is a critical function within the **City of Toronto’s** complex multi-site, multi-division and multi-stakeholder environment, partnering with all City divisions, designated agencies and corporations in order to procure goods and services at the best value. As part of its commitment to ensuring open, fair, equitable and accessible business processes and practices, the Division utilizes a fair and transparent procurement process, provides leadership and quality customer service, and implements the highest standards of business ethics across the organization.

Reporting to the Supervisor, Policy Training & Technology in the Purchasing Compliance & Operations Section, the Research Analyst 1 will support key division-wide priorities and initiatives working on assignments and will support business practice analysis and reporting or analytic reviews that drive changes to improve service delivery.

**Responsibilities**:

- Conducts research on topics involving collection of information from sources such as United Nations, other levels of government, libraries, other divisions and community agencies, conducts literature searches, and utilizes other social, economic and scientific research methods. Develops and administers questionnaires.
- Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing divisional projects, policies and services and in the development of theories, concepts and objectives for new divisional projects, policies and services.
- Identifies and monitors information on social, economic and environmental needs of the community to forecast problematic areas and needs.
- Provides policy analysis and research support on a broad range of economic, business and strategic infrastructure issues.
- Prepares abstracts and summaries of studies using a range of analytical techniques such as statistical, economic and scientific.
- Provides research support to other Divisions and Service Areas, Councillors, Task forces and committees by locating and providing information requested. Circulates data throughout Division.
- Maintains library e.g., research data, statistics, acts, books, periodicals, reference material and council minutes. Collects, purchases, indexes/catalogues and files material. Updates material using personal computer. Modifies/develops reference system.
- Attends meetings with staff; networks with other Service Areas/Divisions, different levels of government, libraries and community agencies. Participates in problem solving.

**Key Qualifications**:

- Post-secondary education in a relevant discipline e.g., finance, data science, data analytics or an equivalent combination of education and/or relevant experience.
- Considerable experience collecting, analyzing and interpreting large volumes of data, and providing oral and written summaries of research findings, including creation of dashboards
- Considerable knowledge of procurement operations, compliance, policies and procedures
- Considerable experience using financial information systems e.g. SAP ERP, SAP Ariba or other similar financial/procurement systems
- advanced level, e.g. Excel, Word, PowerPoint and Access to develop and maintain various divisional reports and create/maintain dashboards, as well as business intelligence and data visualization software e.g. Tableau

**You must also have**:

- Strong analytical and problem-solving skills, in combination with the ability to perform duties under mínimal supervision.
- Excellent communication skills, written and oral required to prepare documentation, reports, presentations and training materials
- Excellent interpersonal skills to work with all levels of staff in the division and organization and commitment to deliver superior customer service, quality performance and continuous improvement. Ability to work effectively within a dynamic team setting and/or project environment
- Excellent organization skills to set priorities, plan and execute tasks, meet designated deadlines - often within time restraints
- Must be willing to work additional hours during peak periods or on critical projects to meet operational requirements

**NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES**:
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