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Research Analyst 1

2 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 36221

**Job Category**:Policy, Planning & Research

**Division & Section**:Purchasing & Materials Management, Procurement Enablement

**Work Location**:City Hall, 100 Queen Street West
**Job Type & Duration**:Full-time, 1 Temporary (12 months) Vacancy

**Hourly Rate and Wage Grade**:$43.58 - $47.75

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 1

**Posting Period**: 05-May-2025 to 19-May-2025

The Purchasing & Materials Management Division is a critical function within the City of Toronto’s complex multi-site, multi-division and multi-stakeholder environment, partnering with all City divisions, designated agencies and corporations in order to procure goods and services at the best value. As part of its commitment to ensuring open, fair, equitable and accessible business processes and practices, the Division utilizes a fair and transparent procurement process, provides leadership and quality customer service, and implements the highest standards of business ethics across the organization.

Reporting to the Manager, Business Transformation & Change Management, the Research Analyst 1 will support key division-wide priorities and initiatives working on assignments and will support business practice analysis and reporting or analytic reviews that drive changes to improve service delivery.

**Major Responsibilities**:

- Conducts research and analysis on topics involving collection of information on best practice procurement methods, SAP Ariba module best practices, reporting, analytics. Develops and administers questionnaires.
- Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing projects, policies and processes.
- Identifies and monitors information on operational and procurement needs of the divisions and supplier market to forecast problematic areas and needs. Triages inbound work to appropriate resources.
- Provides policy analysis and research support on a broad range of business, procurement and system-related procedures.
- Writes reports for management based on research and analysis. Documents findings, supporting data, and recommendations. Prepares and coordinates briefs/reports/abstracts/summaries.
- Provides research support to other initiatives by locating and providing the information requested. Contributes to the AODA compliance work required to support the project.
- Develops theories, concepts and objectives for new work, processes and services.
- Updates material and supports communication efforts including ongoing updates/modifications to internal and external landing pages.
- Attends meetings with stakeholders, divisions and client groups; Participates in problem-solving and networks with other Divisions.

**Key Qualifications**:

- Post-secondary education in a relevant discipline (e.g., public administration, business administration, data science) or an equivalent combination of education and/or relevant experience.
- Experience in procurement and related research, analysis, and interpretation of data, statistical reporting.

**You must also have**:

- Excellent communication and presentation skills and ability to communicate effectively with various levels of stakeholders within the City and other organziations both orally and in writing.
- Knowledge of the City's purchasing procedures and policies.
- Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines, and deal with conflicting priorities and work demands.
- Strong interpersonal and customer service skills and the ability to work effectively with all levels of staff.
- Strong mathematical, analytical and problem-solving skills to perform calculations and review and/or interpret reports.
- Ability to work independently and in a team environment under mínimal supervision. Ability to support the Toronto Public Service values to ensure a culture that champions inclusiveness, equity, diversity and respectful workplaces.

**NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES**:
**Equity, Diversity and Inclusion**

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

**Accommodation