Customer Service Representative

1 day ago

Kingston, Canada St. John Ambulance Full time

**St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston location.**

**Responsibilities**:

- Handle inbound and outbound customer calls in a professional and courteous manner**:

- Provide accurate and timely information to customers regarding products, services, and order status**:

- Resolve customer complaints or issues by investigating problems, developing solutions, and making recommendations to management**:

- Maintain customer records by updating account information and documenting interactions**:

- Follow communication procedures, guidelines, and policies to ensure customer satisfaction**:

- Analyze customer needs and recommend appropriate products or services**:

- Reconcile payment information appropriately and maintain accurate records in Microsoft 365 database.**

**Requirements**:
**-Minimum 3 years of office administration/customer service experience**:

- Strong phone handling skills and active listening skills**:

- Excellent communication skills, both verbal and written**:

- Ability to multi-task, prioritize, and manage time effectively**:

- Ability to analyze customer needs and recommend appropriate solutions**

**Job Types**: Full-time, Permanent

Pay: $43,000.00-$46,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

**Experience**:

- Customer Service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Customer Experience Representative

    2 weeks ago

    Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...

  • Customer Service Representative

    1 week ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    1 day ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    1 week ago

    Kingston, Ontario, Canada U-Haul Full time $30,000 - $50,000 per year

    Location:2459 Princess St, Kingston, Ontario K7M 3G1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    7 days ago

    Kingston, Ontario, Canada UniFirst Corporation Full time $35,000 - $45,000 per year

    Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee...

  • Customer Service Representative

    1 day ago

    Kingston, Ontario, Canada UniFirst Full time $35,000 - $45,000 per year

    Where will a UniFirst Career take you?As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee Team Partners and...

  • Customer Service Representative

    1 day ago

    Kingston, Canada BMO Financial Group Full time

    42 Bath Rd Kingston Ontario,K7L 1H5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Customer Service Representative

    1 week ago

    Kingston, Canada BMO Financial Group Full time

    945 Gardiners Rd Kingston Ontario,K7M 7H4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    1 week ago

    Kingston, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative - Lifemark Physiotherapy Blackburn & Taylor Kidd** - Location: 790 Blackburn Mews Kingston, Ontario Employment Status: Permanent Part-Time Schedule: Monday - Friday (between 09:00 - 17:00) - Rate Compensation: $16.50 - 17.50 per hour Do you want to work and enjoy the support of our understanding Clinic Director?...

  • Customer Service Representative- Remote

    1 week ago

    Kingston, Canada SelectBlinds Canada L.P. Full time

    Are you a fluently bilingual Customer Service Representative who wants the opportunity to make a significant contribution and grow your skills while working with a group of talented and driven co-workers? Do you have the rare combination of superb multi-tasking skills and the ability to make every customer feel like royalty? If so, then we want to talk with...