Consultant, Client Success
1 week ago
**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
This role reports to a Director and is an exciting opportunity to be at the forefront of Visa’s Client Success transformation, closely partnering with more senior Client Success Managers to allow clients to maximize their benefits realization and value from Visa products.
**Qualifications**
Basic Qualifications:
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Minimum of 5+ years experience in financial services, payment card, software or business consulting.
Experience engaging with key stakeholders as clients.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Technical aptitude with a proven ability to articulate technical terms or processes into business language.
Interpersonal and consulting skills with proven abilities in influencing clients and stakeholders.
Analytical aptitude and demonstrated track record of working with data to solve problems and provide recommendations.
Ability to represent technical and business issues and solutions to key stakeholders.
Self-starter with an ability to achieve results as part of an effective team (across countries), and to effectively prioritize and multi-task under deadlines.
Experience in client relationship management, and able to set priorities, influence others, and manage client expectations.
Proficiency with MS Office tools (e.g. MS Excel, PowerPoint, Word).
**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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