Client Service Coordinator

5 days ago

Calgary, Canada The Physio Studio Health and Wellness Center Full time

**Join Our Team**

The Physio Studio Health and Wellness Center is looking for a friendly and organized Client Service Coordinator to be the welcoming face of our physiotherapy clinic. If you’re passionate about providing exceptional customer service and supporting a team dedicated to health and wellness, we want to hear from you

**What We Offer**:

- A positive and collaborative work environment
- Opportunities for professional growth and development
- Flexible scheduling options
- Access to ongoing training and professional development

**Key Responsibilities**:

- Greet clients warmly and ensure a positive experience from the moment they enter
- Manage a comprehensive and accurate intake process during the patients' initial clinic visit and throughout the treatment plan
- Aid patients in completing paperwork at the clinic to prevent errors and ensure accurate information
- Assist with administrative tasks, including direct billing to insurance companies and keeping track of payments
- Bill to auto insurance companies for “Motor Vehicle Accident” (MVA) patients
- Work directly with the “Workers Compensation Board” (WCB) to assist injured patients
- Perform general administrative tasks such as filing, faxing, and scanning documents
- Support the team with any additional duties as needed
- Familiarity with the “Jane App” software system is considered an asset

**Qualifications**:

- High school diploma, G.E.D., or equivalent
- Proficient in computer operations and data entry
- Flexibility and adaptability to change
- Previous experience in a receptionist or administrative role preferred
- Excellent communication (verbal/written) and interpersonal skills
- Strong organizational abilities and attention to detail
- Prior experience in a physiotherapy clinic setting and utilizing Jane software is an asset but not a requirement

**Why Join Us?**

Becoming a part of The Physio Studio means joining a dedicated team that values your contributions. We are committed to providing a supportive atmosphere where you can thrive and grow.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.50 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Computer operation: 1 year (required)

Work Location: In person

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