Human Resource Consultant

The Human Resources Division with the Public Works Department is a fast-paced environment with a dedicated HR team serving the needs of more than 1,500 employees. Under the general direction of the Public Works HR Manager, this position is responsible for providing a wide range of generalist HR consulting services, advice, guidance and support to its assigned portfolio. The primary areas this position will provide consultative guidance and support to include: Labour and employee relations (investigations, performance management, progressive discipline, grievance process & handling, and respectful workplace complaints), recruitment and selection, return to work case management & duty to accommodate, compensation and classification (job analysis, job description development and job evaluation processes), employee benefits, and coaching and development to other staff.

**As the** **_Human Resource Consultant,_** **you will**:

- Provide comprehensive labour relations guidance and support while leading related processes such as: investigations, grievances, progressive discipline, performance management, and conflict resolution activities in an effort to resolve workplace issues.
- Administer and lead the full recruitment cycle process (posting, screening, selection, placement, and retention) in accordance with established organizational processes and the applicable Collective Agreement. As required, manages the placement process for the re-deployment of staff.
- Work cooperatively with the Health Resource Specialist to effectively manage a dedicated Return to Work caseload assigned as part of regular duties.
- Perform job analysis in support of creating or updating job descriptions for submission to Compensation Services for job evaluation.
- Coordinate and provide support to management and staff on employment matters relating to career development and training, safety, health and wellness, respectful workplace, critical incident stress management and other employee issues.
- Facilitate the development and improvement of HR reporting practices, records management and other information systems that support HR functions and activities.
- Supports the HR Manager in the efficient day to day functions of running the HR Department. This may include direct supervision of other HR Staff and will include coaching and mentoring team members.
- Conduct research and analysis on HR issues/initiatives and undertakes projects and committee work to strengthen human resource policies, functions and activities across the Department.

**Your education and qualifications include**:
1. Successful completion of a university degree with a specialization on human resources or an equivalent combination of education, training and experience. A Chartered Professional in Human Resources (CPHR) or IPMA-CP designation is desirable.

2. A minimum of 3 years’ experience in the human resource field in a directly related position.

3. Previous work HR experience in construction, industrial or other related work environment is desirable.

4. Extensive experience providing human resource consulting services, advice and guidance in the following areas:

- recruitment and selection;
- labour/employee relations including progressive discipline, grievance process and handling, performance management and complex workplace investigations;
- compensation and classification including job analysis and job description development;
- supportive employment services including return to work, disability management, and duty to accommodate.

5. Previous experience administering and interpreting complex collective agreements, human resource legislation, acts and internal HR policies and procedures.

6. Sound knowledge of the arbitration process.

7. Able to exercise good judgement to solve problems and make decisions quickly and effectively under limited supervision.

8. Customer service skills with the ability to anticipate long term client requirements and identify improvement to service delivery.

9. Demonstrated ability to communicate effectively, both verbally and in writing with a variety of people including senior managers, union representatives and corporate colleagues.

10. Strong interpersonal skills demonstrated by the ability to facilitate effective working relationships with individuals at all levels of the organization, union representatives, external contacts, and the public with tact and diplomacy.

11. Proven conflict resolution skills with the ability to maintain composure while dealing with challenging customers, clients, and employees in an effort to address workplace issues.

12. Well-developed organizational and time management skills, adaptable to unforeseen changes in schedule and interruptions, ability to establish priorities, and meet deadlines within tight timelines and in a busy and high-volume environment.

13. Good working knowledge of Human Resource Information Systems; preferably PeopleSoft HR System.

**Conditions of employment