Client Relations

Blake, Cassels & Graydon LLP is one of Canada’s oldest law firms and one of its most progressive. Blakes is committed to investing in our staff and professionals, continually updating our training opportunities, recognizing achievement and creating a positive work environment, all with a view to ensure that we provide our clients with top quality legal services.

Blakes Vancouver office is currently recruiting for a Client Relations & Marketing Coordinator to join the Client Relations & Marketing department in the Vancouver office. This position will report to the Senior Manager, Client Relations and Business Development.

**Primary responsibilities include, but are not limited to**:

- Coordinating Vancouver sporting and entertainment tickets and maintaining and managing the ticket calendar, assigning tickets and delivering tickets to lawyers.
- Providing event administrative support, including financial tracking, credit card consolidation, invoice payments, etc.
- Planning and executing small events, including coordinating logistics, set-up, onsite support, delivering high standards throughout the planning process and contributing to high-quality client experiences.
- Supporting the development of invitation lists, managing the invitation process as required and efficiently tracking attendance in the CRM.
- Supporting the preparation of directory submissions, including information sourcing, data gathering and follow-up.
- Working with the Creative Services and Marketing Technology teams to draft and distribute various print and electronic event communications and materials.
- Coordinating the internal What’s On newsletter.
- Coordinating client gifting and promotional products, including organization of time-sensitive orders with lawyers and assistants.
- Working with the Creative Services team to develop and deliver updates or new marketing collateral, and provide ongoing review and revision, of both existing and new materials.
- Assisting with the coordination of research requests as required.
- Assisting with PowerPoint presentations for client events and special projects.
- Monitoring, tracking and maintaining the marketing calendar and relevant databases.

**Qualifications**:
Education/Experience
- Bachelor’s degree in business, marketing or equivalent, or a college diploma with a focus in marketing and/or events preferred
- Minimum of one to three years’ experience planning and executing events and programs; or one to three years in a marketing or business development role, preferably in a professional services environment. Recent graduates who have completed a Marketing co-op or internship will also be considered

Skills/Abilities
- Strong working knowledge of Excel, PowerPoint and Word
- Excellent verbal and written communication skills
- Exceptional organizational skills with high attention to detail
- Ability to meet multiple deadlines, juggle several events/projects and prioritize tasks
- Ability to work independently and in a team environment
- Comfortable working collaboratively with Firm members at all levels
- Strong interpersonal and client-service skills
- Sound problem-solving skills and judgement
- Strong logístical and administrative skills
- A creative thinker who strives to deliver outstanding outcomes
- Ability to interact confidently with C-suite clients and maintain professionalism in a corporate environment

**How to Apply**
Zoe Brookes, HR Manager

**Who We Are**

At Blakes, we are all about our people. We are committed to not only providing exceptional client experiences, but also fostering an open and inclusive workplace culture for legal professionals and administrative professionals. As a winner of the Canada’s Best Diversity Employers award, as well as the Greater Toronto’s Top Employers award, we know that diversity and inclusion are not simply initiatives on the perimeter of our business — they are the core of our success. We understand the importance of cultivating an environment that brings out the best in each person. Our success as a Firm starts with the hiring, development and retention of top talent.

The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Pay: $55,000.00-$70,000.00 per year

Work Location: Hybrid remote in Vancouver, BC V6E 4E5