Business Analysis Specialist

Requisition ID: 204593

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The Team**

The Business Analysis Specialist contributes to the overall success of the Customer Communications Composition team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s strategies and objectives. Ensures all activities conducted are incompliance with governing regulations, internal policies and procedures.

**Is this role right for you?**
- Work with Customer Communications Composition stakeholders (business clients and internal Technology Teams) to gather requirements from business units and translate requirements to programmers and developers
- Act as the bridge between multiple parties including: our business, control functions, technology partners and our engineering teams ((agile, scrum team, QA, product owner, developers), responsible for delivering exciting products for Canadian Banking Technology - Customer Communications Composition Team. The Business Analysis Specialist will be involved in both the project discovery and execution phases
- Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
- Write user stories on JIRA and document artifacts through Confluence
- Perform Data Mapping Analysis to migrate data and functions from current to target state systems
- Perform user story mapping, create user journeys
- Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
- Support project delivery by providing clarifications on scope and requirements as needed
- Analyze and develop technical requirements based on solution documentation
- Translate complex problems and challenges into viable technical options and recommendations
- Influence business and engineering decisions with solid understanding of the banking systems and technical expertise
- Liaisons with external vendors, product users, operations staff, technical support groups and other development teams in all phases of development project activities and production support activities
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Assists to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team
- Supports one or more highly complex business processes
- Works on multiple projects as a project team member
- Working in an Agile/Scrum environment using Kanban methodology
- Ensure integrity of the business and technical requirements in the end-to-end customer journey
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Keep current on rapidly changing technological trends, self teach new technologies and maintain an understanding of the Division’s business and technology strategies
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
- Champions a high performance environment and contributes to an inclusive work environment
- Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed.
- Maintain Customer Communications Composition documentations to ensure that information are up to date and easily accessible by both internal and external teams.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation

**Do you have the skills that will enable you to succeed in this role?**
- Undergraduate Degree in Computer Science or technical equivalent
- 10 + years’ Business Technical/System Analyst experience; creating BSA artifacts - user stories, sequence diagrams, data mapping, etc
- 3+ years' configuration/support experience with OpenText Exstream
- 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries
- 3+ years’ Agile Scrum experience - demonstrated understanding of Agile concepts, agile estimations and ceremonies
- 5+ years combined experience JIRA, Confluence, MS Project, MS office suite or equivalent tools
- Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audie