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Automotive Call Center Coordinator

3 weeks ago

Casselman, Canada Laplante Chevrolet Buick GMC Full time

Laplante Chevrolet Buick GMC is looking for a full-time bilingual Automotive Call Center Coordinator.

**Responsibilities**:

- Manage incoming and outgoing calls for the Service Department;
- Coordinate service appointments;
- Make customer satisfaction calls.

**Requirements**:

- Must be bilingual (English & French);
- Must be dynamic and professional;
- Effective phone communication skills;
- Ability to learn computer systems quickly;
- Team player;
- Enjoy working with the public;
- Experience in a mechanical repair environment will be considered an asset.

**We offer**:

- Full-time position (Monday to Friday);
- A premium health benefits package;
- Salary based on qualifications and experience;
- Be part of a dynamic team and a family business in the automotive industry for 65 years where people have fun working

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- automotive repair environment: 1 year (preferred)

**Language**:

- English & French (required)

Work Location: In person