Warehouse Order Desk Coordinator
2 weeks ago
Are you looking to join an organization that genuinely cares about its employees? What about joining Canada’s largest independently owned and operated supplier to the collision repair industry? Which beliefs in promoting within? If that sound like something that might be of interest to you, why not consider the following:
In this role, the Order Desk Operator will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide solutions.
**Job Duties**:
- Assist customers with standard account-related requests
- Create sales orders, pick tickets, invoices and transfers
- Review invoices or accuracy and completion
- Organize and maintain promotional/training material shelves
- Provide clear and open communication between sales, management and operations
- Other duties as assigned
- Participate in year-end inventory counts.
**Requirements**:
- High school diploma or GED required
- Three years of previous customer service experience, order desk, parts counter or call center experience is a must
- A certificate or diploma in a related field preferred
- Automotive industry experience an asset
- Strong customer service and troubleshooting skills
- Bilingual proficiency in English and French is considered an asset
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Strong attention to detail
- Proven data entry and typing skills
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