Growth Leader, Strategic Accounts

5 days ago


Calgary, Canada S.I. Systems ULC Full time

In this high-impact role, the **Growth Leader, Strategic Accounts** will be a key driver in accelerating S.i. Systems' growth by expanding our leading position in Canada and deepening client relationships with tailored, cross-organizational solutions. With a growth mindset, this individual will identify and deliver strategic recommendations that enhance client partnerships. Acting as the primary relationship leader between S.i. Systems and our clients’ executive teams, this role is focused on achieving top-line growth and increasing gross margin through account expansion across a portfolio of key accounts.

**Reasons to Work for us**
- Competitive salary and benefits, including variable pay
- Competitive Health and Wellness benefits that start on your first day of employment
- 3 weeks of paid vacation plus 6 flex days
- Birthday day off
- 5 paid volunteer days per year
- Working model is hybrid - 3 days in the office, 2 days remote
- Opportunities to develop your career and grow in Canada’s largest IT staffing company
- A commitment to learning - courses, resources and tools provided to all employees
- High impact role that changes every day.

**Responsibilities**:
**Growth of wallet share**
- Collaborate with clients to understand challenges and recommend actionable growth strategies.
- Develop and execute strategic account plans to retain and expand client relationships.
- Build and maintain relationships with key stakeholders at multiple levels.
- Conduct formal client reviews on performance metrics and scorecards.
- Partner with branch leadership to monitor service quality and recommend improvements.
- Collaborate with operations to create solutions that meet sales and profit goals.
- Drive new sales efforts and respond to RFPs within the account portfolio.
- Negotiate for mutual margin improvements and identify new opportunities to protect S.i. Systems' margins.
- Manage contract renewals and negotiations across accounts.

**Technology**
- Ensure CRM is the single source of truth for all sales information
- Update and maintain information in CRM and propriety database to company standards

**Compliance**:

- Ensure all business is undertaken in accordance with standard Company policies, procedures, and systems
- Responsible for accurate completion of all required reports and activity tracking

**Leadership & Support**:

- Live and demonstrate the values of the company and the GROW guiding principles
- Be professional in all interactions and represent the best interests of the
- Actively participate and collaborate in company projects and initiatives to meet corporate goals and strategy
- Proactively discuss process improvements, ideas, and solutions.

**Qualifications**
- High School degree or equivalent
- Minimum 8 years business experience with proven performance in sales and/or account management
- Proven experience in a fast pace, metrics driven, detail oriented, working environment preferred

**Who you are**:

- Strategic thinker
- Proven ability to cultivate strong relationships
- Work in a high paced environment
- Excellent organizational skills
- Ability to manage multiple projects and deadlines, prioritizing key activities
- Has determination, grit and a proven ability to go the extra mile
- Team oriented and collaborative
- Good communication skills (both oral and written)
- Ability to connect with others through phone, video, social media and in-person meetings
- Willingness to travel (dependent on assigned portfolio)Accountable, Transparent, Professional, and, Possible
- Humble, Hungry, and Smart

**About S.i. Systems**:
S.i. Systems is committed to fostering a positive and progressive workforce. We provide equitable treatment and accommodation to ensure barrier-free employment If you require accommodation due to a disability, please contact Human Resources to ensure that you can fully access and participate in our recruitment process.

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