Facilitator: Employability and Digital Skills

**About MetroWorks** Since 1978, MetroWorks has helped thousands of people overcome obstacles and realize their employment and educational goals. From its beginnings as a pioneer in community based economic development MetroWorks has continued to evolve and remain relevant to the needs of our community. **Options Work Activity Program** The mission of the Options Work Activity Program is to help prepare and integrate Nova Scotians with challenges to employment into the workforce and community. This is achieved by providing pre-employment and employment services, focused on personal, social and work-related skills development. Options Work Activity Program supports participants, ages 18 to 60+, who are on the path to sustainable employment that often requires more intensive services than those offered elsewhere. Job Title**:Facilitator: Employability & Digital Skills** Prepare participants for employment by facilitating groups and individuals on basic digital skills, reception/office skills, employability skills and essential skills. Foster work habits that are appropriate for standard workplace standard workplace practices. Roles and Responsibilities: - Conduct training sessions delivered through a hands-on approach in the following areas: - Microsoft Office (Word, Excel, and PowerPoint) - Customer Service/Reception Skills - Basic Office Skills (Filing, proofreading, keyboarding) - Employability Skills - Essential Skills - Ongoing development, implementation and evaluation of content and program - Maintain a welcoming and inviting mentality with participants, staff, and visitors - Provide training and experience through the Metroworks front desk reception area - Provide frond desk coverage and support when required and/or to relieve the Administrative Assistant - Perform needs assessment of interests, values, skills and competencies of participants and connecting them with market needs - Provide informal feedback and comprehensive evaluations of participant’s progress using ESAT - Liaise with staff concerning the program and participants; provide updates to the Career Practitioners - Maintain up-to-date statistics and reports - Ensure participants are trained for placement or employment in the community - Assist the Job Developer in attaining appropriate on-the-job work placements - Participant in weekly confidential staff meetings (rotate as chair and/or minutes-taker) - Carry out the policies and procedures of the Options program - Maintain the required standards of confidentiality at all times - Participate in performance management for your career development - Perform other duties as required Qualifications: - Degree, diploma or certificate in Office Administration and office supervisory experience or a combination of education and work experience that demonstrates ability in this type of work environment - Must have excellent computer literacy skills, Microsoft Office skills, and Type 40 WPM - Demonstrated a strong commitment to working with diverse populations - Experienced with training adult learners and/or understand adult learning principles - Established effective and appropriate interpersonal communication skills - Excellent assessment and evaluation skills - Practice ethical decision making - Ability to access and effectively use information and communications technology - Adherence to inclusionary practice and a respect for diversity - Ability to work within a dynamic team environment with a shared vision Career Management Expectations: - Commitment to professional development and career self-management - Attend staff professional development activities and events - Participate in promotion of the Options Program (community outreach, fairs, events, etc.) - Follow the Career Development Competencies (NSCDA Core Competency Profile) - Awareness of CERIC’s Guiding Principles of Career Development - Adhere to Metroworks Employment Association HR polices and procedures - Maintain up-to-date skills and certificates (i.e. MS Office, First Aid, etc.) - Non-Violent Crisis Intervention Training - Mental Health First Aid - Criminal Record Check (including Vulnerable Sector Search) and Child Abuse Registry Check - Covid-19 Work Safe: Best Practices for a Safe Workplace **Compensation package includes medical/dental plan, group pension plan, 5-weeks paid program shutdown, free parking and an opportunity to positively impact people’s lives.** Pay: $45,500.00-$46,000.00 per year