Customer Service Representative

1 day ago

Brockville, Canada Employment + Education Centre Full time

GerrAudio Distribution is an established sales and distribution company of professional audio & communications equipment across Canada. The company’s headquarters is located on Development Drive in Brockville’s industrial park.

**Customer Service Representative**

**Permanent - Full Time**

This position will work closely with the VP of Sales, VP of Marketing & Operations and internal sales and support teams to ensure all sales coordinating activities are executed in a timely and accurate manner. This position will also assist with some of the company’s marketing initiatives.

**Position Requirements**:

- Proven customer support experience or experience as a customer service representative
- Highly organized with exceptional time management skills; ability to prioritize and juggle multiple projects simultaneously
- Customer-oriented and ability to adapt/respond to different types of personalities

*Bonus: 1. Experience organizing tradeshows or regional events, marketing experience

2. While not essential, being bilingual would be a definite asset.

**Qualifications**:

- High School graduate who has taken Community College courses in Office Administration, Sales or Marketing or Equivalent Work Experience.
- An interest in Theatre Production, Mechanical or Electronic Technology will assist in gaining a thorough technical knowledge of the company’s products.
- 3+ years of experience in a customer service / inside sales support position, preferably in a smaller, technically orientated distributor, customer sensitive operation.
- Able to be flexible, multi-task and work independently while being cooperative and supportive as a member of a small team. A go-to, get things done type of energetic individual.
- Valid Class G Ontario Driver’s Licence that is maintain it in good standing, to drive the company’s van, while not negatively impacting our automobile insurance premiums and a personal vehicle, which can be used for business, use from time to time, is considered an asset.
- Bondable and/or able to produce/secure a Police Record Search Certificate.
- Ownership of or ability to obtain a valid Canadian Passport and to travel freely into the USA is considered an asset.

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$50,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

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