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Customer Service Representative
3 weeks ago
**Customer Service Representative**
**Autolux MB Collision Inc.**
**Montreal, Quebec**
We are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Customer Service Representative**, you will play a key role in curating the service experience for our valued clients who choose our Collision Centre services as well as managing daily and monthly business administrative duties. If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team
**What We Offer**
- Industry and OEM training
- Highly competitive wages
- Clean working environment
- Access to State-of-the-Art Equipment
- Paid health and dental plan
**Your Key Responsibilities**
- Provide exceptional customer service to our valued clients by exceeding their needs and expectations.
- Answering incoming phone calls and inquires related to the Collision Centre.
- Establish and sustain positive working relationships with customers and insurance companies.
- Manage the claims management and closing process including insurance compliance.
- Attend training, information sessions and workshops recommended by Collision Manager.
**Your Capabilities and Credentials**
- High School Diploma
- Experience in a customer service or sales capacity is considered an asset.
- Ability to be professional and deliver exceptional service to clients
- Excellent verbal/written communication
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.).
- Must possess a valid driver's license and a safe driving history.
Apprentice, 1st, 2nd, 3rd or 4th year is a benefit.
- Working towards the completion of a related post-secondary program and or training courses.
- Must possess a valid driver's license and a safe driving history.
At AutoCanada we are passionate about our business, our customers, and our talent We are cultivating a culture of excellence and aspire to be best-in-class in the industry. We know that to be successful we need the best people to curate exceptional experiences for our customers. We aim to be the destination for top talent and are committed to providing our employees with meaningful and challenging work, an engaging and collaborative environment, recognition for performance, and opportunities for growth and advancement.
**Why this is the Perfect Opportunity for You**:
**Autolux MB Collision Inc.** is an AutoCanada Collision Centre. With 29 brands in 80 Dealerships, in two countries, AutoCanada is a 2008, 2013 & 2021 CADA Laureate Winner, a 2021 TSX30 Winner & currently holds 14 OEM Performance awards.
For more information about AutoCanada, check out autocan.ca/, Instagram, Facebook.
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