Service Promotions Coordinator

2 weeks ago

Aurora, Canada CHATS Full time

**Service Promotions Coordinator**

**The Role**

Reporting to the Client Services Manager
- Meals on Wheels & Transportation Program, you will effectively expand client base for the Meals on Wheels (MOW) and Transportation programs. Responsible for the development and roll out of the Hot Meals Pilot Project.
- This is a temporary full-time position, 35 hours per week, 8:30am - 4:30pm - Monday to Friday with occasional work outside of business hours. Onsite position with some travel required. _

**Key Responsibilities include but not limited to**:

- Promotion of Meals on Wheels and Transportation programs
- Coordinate the Hot Meals pilot project.
- Manage referrals/intakes and coordinate and schedule services for clients, and volunteers. Contribute to customer service excellence, continuous quality improvement and risk management.

**What you bring to the role**:

- Recognized training equivalent to college diploma.
- Three years of direct customer service experience with seniors or an equivalent combination of training and experience.
- Comfortable speaking with/presenting to groups.
- Out-going personality
- Strong customer service skills.
- Excellent time management skills.
- Attention to detail.
- Strong problem-solving abilities and the ability to handle conflict effectively.
- Ability to work under pressure.
- Exceptional communication, telephone, and interpersonal skills.
- Valid driver's license and vehicle required. Fluency in both official languages (English or French) or other languages, an asset.

**What we offer**:

- Supportive team environment. Positive work-life balance.
- If you are seeking an opportunity to demonstrate your passion for excellence in a supportive work environment, we’d like to hear from you**_CHATS IS AN EQUAL OPPORTUNITY EMPLOYER _**
- CHATS is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Our recruitment and hiring processes will be modified to accommodate disabilities, upon request. _
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

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