Optometric Assistant

**Optometric Assistant - Patient Care & Front Desk Focus**
**Location**: Shelburne, ON
**Type**: Full-time/Part-Time
**Pay**: From $17.20/hour

Are you someone who loves creating a warm, welcoming environment and making people feel cared for from the moment they walk through the door? Do you thrive in a busy, patient-centered clinic where every day is different? If you have experience in optometry or a healthcare front desk setting, we’d love to hear from you.

We’re a modern, full-scope optometry clinic in the growing town of Shelburne, featuring an in-house Dry Eye Spa and a strong focus on personalized, compassionate care. We’re looking for an **Optometric Assistant** who will be the friendly, organized face of our front desk — someone who enjoys helping people, keeps things running smoothly, and works well as part of a close-knit team.

**What You’ll Be Doing (Primarily Front Desk & Admin Duties)**

Your primary role will be at the front desk: greeting patients, verifying information, answering phones, managing appointments, and handling direct billing. You’ll also support the flow of the clinic by confirming appointments, responding to inquiries, and assisting with administrative tasks.

In addition, you’ll be trained to assist with **preliminary testing procedures** (such as auto-refraction, OCT, visual fields, etc.), and help with **glasses adjustments and minor repairs** as needed.

**This position requires Saturday availability.**

**What We’re Looking For**
- You have prior experience working in an optometry clinic, medical office, or optical store
- You’re friendly, welcoming, and naturally great with people
- You’re detail-oriented, reliable, and able to multitask without constant supervision
- You enjoy working in a fast-paced environment and supporting both patients and team members
- You’re comfortable using technology (we use tools like Google Drive, Slack, Optosys, and Ring Central)

**Some of Your Day-to-Day Tasks Might Include**
- Greeting patients and checking them in for their appointments
- Booking, confirming, and rescheduling appointments
- Verifying patient information and direct billing
- Answering phones and assisting patients with questions or concerns
- Assisting with preliminary testing procedures (such as auto-refraction, OCT, visual fields, etc.)
- Helping with glasses adjustments and minor repairs
- Maintaining a clean, organized, and welcoming clinic space

**What It’s Like Working Here**

We’re a small, dedicated team that takes pride in making our patients feel cared for. We believe in treating people with respect, supporting each other, and having fun along the way. You’ll have a chance to grow your skills and contribute to a clinic that’s truly patient-focused.

We’re committed to creating an inclusive and welcoming environment for both patients and staff. While experience in the field is a must for this position, we value the unique perspectives and backgrounds that each team member brings to the table. Everyone deserves to feel respected, safe and supported — and that’s exactly what we aim for here.

**Perks & Extras**
- Vision care and staff discounts on products and aesthetic services
- Team events and a supportive work culture
- Free on-site parking
- A growing practice with room for long term career development

**To Apply**

If you’re ready to bring your experience and enthusiasm to a clinic where patient care comes first, we’d love to hear from you.

**Thank you for considering joining our team at Shelburne Optometry and Aura Eye Spa — we look forward to hearing from you**

**Job Types**: Full-time, Part-time

Pay: From $17.20 per hour

**Benefits**:

- Company events
- On-site parking
- Store discount
- Vision care

Work Location: In person