Clinical Application Specialist-hearing

**This position has a tentative start date of Monday, January 6, 2025.**

**Position**:Clinical Application Specialist-Hearing & Balance (Audiologist-Bilingual/French & English)**

**Location: Canada (Remote)**

Join our Natus Sensory Team as a Clinical Application Specialist and be part of a dynamic team dedicated to providing cutting-edge solutions to newborn care and hearing and balance professionals.

**SUMMARY**:
The **Clinical Applications Specialist (CAS) - Hearing and Balance** **(Audiologist)** role has a key role with clinical education and training with internal and external customers for North America sales activities. Works closely with district sales managers within their region and field clinical team. This role will also assist in developing sales and marketing efforts with our business partners and internal teams to help promote and sell Natus’s products. They will assist in providing clinical expertise and knowledge in generating deep customer insights to enhance sales force productivity and effectiveness. In addition, this position is responsible for performing educational training for Natus H&B products sold within their region and nationally for key account customers. Further, this position involves participation in regional and national trade shows for CEU presentations and clinical knowledge expertise.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Responsible for pre
- and post-sale clinical support of the H&B product line which includes hearing screening, hearing assessment, hearing aid fitting, vestibular and electrophysiology.
- Provide virtual and on-site customer training and product in-servicing as required.
- Travel and meet with clinical decision makers and key accounts to promote the H&B product line and assist with developing and implementing customer segments.
- Provide web-based presentations and demonstrations as required to meet customer needs.
- Develop relationships with key opinion leaders to promote and /or enhance alliances with them.
- Provide effective feedback to downstream marketing team to tailor all marketing actions and collateral to meet local market needs.
- Assist in reviewing annual and monthly sales forecast to see where you can help develop and close business.
- Work closely with technical support, sales, and customer service and serve as a liaison to ensure customer needs are met.
- Attendance at H&B team meetings - remotely or in person as required.
- Provide and participate in company training sessions and presentations.
- Attend trade shows as directed.
- Review and stay up to date with new product offerings and provide insight into local market needs and clinical trends.
- Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers and conform to RA/QA requirements.
- Be a role model for ethical and professional behavior.
- Maintain fiscal responsibility, adhering to corporate expense guidelines.
- Participate in special projects as directed.
- All other duties as assigned based on changing market conditions, company, and business needs.***

**Travel Required**:
Extensive travel up to 50% of domestic travel and 25% of international travel.

**Supervisory Responsibilities**

This position does not have any direct or indirect reports.

**Essential Skills/Experience Requirements**:

- Bilingual required - English and French
- Master’s degree in Audiology, Doctor of Audiology degree, or equivalent
- 5+ years clinical experience required
- Provincial regulatory board certification required.
- Knowledge of various areas of audiology: newborn and school screening, hearing assessment, hearing aid fitting and verification, vestibular testing and interpretation, evoked potentials
- Knowledge of clinical testing situations and ability to train a variety of clinicians at various expertise levels
- Comfort in presentation skills and ability to speak in front of small and large groups
- Comfort in a variety of environments and situations and flexibility to adapting situations
- Extensive travel required so must be close to major airport for flexibility of travel
- Valid driver's license and passport
- Proficiency in problem-solving and negotiation.

**Physical Requirements**

Able to lift up to 25lbs.

**Other duties**

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any given time, with or without notice.

**Pay Transparency**

Actual compensation offered may vary depending on skill level, experience, and/or education. Natus offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, paid time off, and much more.

**Affirmative Action/EEO statement**

Natus is an equal employment opportunity employer. The Company’s polic