Restaurant Server

5 days ago

Edmonton, Canada Golden Sparrow Full time

Golden Sparrow is Edmonton’s newest restaurant, specializing in exquisite wine, inventive cocktails, and globally inspired small plates. Our focus on artistic garnishing elevates every drink and dish, offering guests a visually stunning and delicious dining experience.

We are looking for passionate, service-oriented individuals to join our dynamic team as Restaurant Servers. If you thrive in a fast-paced, creative environment and have a passion for hospitality, we’d love to hear from you

**Job Summary**

**Responsibilities**
- Provide an exceptional guest experience by delivering professional and friendly service.
- Possess in-depth knowledge of the menu, wine, and cocktails to make recommendations and upsell when appropriate.
- Ensure the accuracy of orders and timely delivery of food and beverages.
- Maintain cleanliness and organization of the dining area.
- Handle guest inquiries and resolve complaints promptly and professionally.
- Process payments and maintain accurate transaction records. Greet and seat guests promptly with a warm and friendly demeanor.
- Take accurate food and drink orders using the POS system, ensuring all requests are noted.
- Provide detailed menu information, including daily specials, and make recommendations to enhance guest satisfaction through upselling techniques.
- Serve food items as needed, adhering to food safety and handling standards.
- Collaborate with kitchen and bar staff to ensure timely delivery of orders and address any customer concerns regarding their meals.

**Qualifications**
- Minimum 1-2 years of serving experience in a high-volume or upscale dining environment.
- Strong knowledge of food, wine, and cocktails; certification in wine or beverage studies is an asset.
- ProServe Certification is required
- Strong multitasking skills and the ability to thrive under pressure.
- A team player with a positive attitude and commitment to excellence.
- Strong math skills for handling transactions and managing tips effectively.
- Familiarity with POS systems is an asset, as well as experience in upselling menu items.
- Excellent communication skills with a friendly and approachable attitude toward guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.

Join our team as a Server where you can showcase your skills in a dynamic environment while contributing to memorable dining experiences for our guests

Golden Sparrow is an equal-opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Type**: Casual

Additional pay:

- Tips

Schedule:

- Day shift
- Evening shift

**Experience**:

- serving: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- ProServe (required)

**Location**:

- Edmonton, AB T5M 0H1 (required)

Work Location: In person

Application deadline: 2024-12-30
Expected start date: 2025-01-08

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