IT ERP Manager

Reporting to the Director, Finance, IT & Purchasing, this role manages the corporate ERP (Sage X3) and the Company’s technology infrastructure on a day-to-day basis to ensure overall integrity and seamless functionality in addressing business data requirements and reporting. In addition, this role is also expected to lead initiatives that enhance the use of technology with the company.

**Responsibilities**:

- Manage all Company software, including Sage X3 ERP in coordination with ERP consultants, on a day-to-day basis to ensure data integrity is maintained, relevant reports are generated, and system parameters are optimized
- Manage the Company’s technology infrastructure with the support of Managed Services Provider (MSP), including servers, phone systems, laptops, and related hardware
- Ensure adequate cyber security measures are in place including policies and their implementation to ensure companies IT infrastructure is secure from external threats
- Recommend and update Company IT policies and procedures
- Train Associates on how to use information technology systems more effectively
- Troubleshoot information technology issues that may arise from time to time
- Support continuous improvement projects with data integrity audits and data analysis
- Project manage the implementation of new and upgraded technology
- Analyze data to support management decision making on costing and supply chain matters
- Understand and help document processes in the current state
- Act as a liaison with Technology Partners and manage Technology vendors

**Qualifications**
- 2+ years’ experience managing the IT function of a mid-sized organization
- Post-secondary education in Business, Computer Science or equivalent
- Strong communication skills, including an ability to facilitate discussions across various levels of stakeholders and to effectively communicate complex and/or technical information to diverse audiences
- Organized, result-driven, and able to work on multiples tasks with limited supervision; ability to navigate and align support for both small and more complex projects
- Experience with ERP implementation or managing similar projects will be considered a plus
- Enjoys working in a fast-paced environment with rapidly changing demands and priorities; solid work ethic and willingness to take on new initiatives
- Excellent computer skills, particularly Microsoft PowerPoint, Excel

**Work Environment**
- Office during probation period. Hybrid option available later

**Problem Solving/Decision Making**
- Trouble shoots technical issues
- Strong role in recommending changes to technology / infrastructure (e.g., moving Company filing system from SharePoint to network drives)

**Working Relationships**

**_Internal _**
- Provide an IT orientation to all new hires showing Company software, tools, and protocols
- Point of escalation for all Associates in the event the 3rd party helpdesk is unable to help
- Works closely with manager to propose upgrades, plan budget and recommend changes

**_External _**
- Manages 3rd party service providers and applicable technology vendors

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North York, ON M4A 1B4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- ERP systems: 2 years (required)
- Manufacturing: 2 years (required)
- SQL: 2 years (required)