Specialist, Outbound Logistics Process

Date: Sep 25, 2025
- Location: St. Thomas, CA
- Company: PowerCo Canada Inc.
- Level of Experience: Professionals
- Job Function: Logistics
- Job ID: 4249

**Specialist, Outbound Logistics Process**:
**Our Story and Why We're Growing**

We are proud to announce the launch of Volkswagen Group’s largest cell factory, PowerCo, in St. Thomas. This is more than just a job - it’s a unique opportunity to shape the future of sustainable energy. Join us as we ramp up operations and help build a world-class company.

At PowerCo, we believe in fostering an environment where ambition meets collaboration, and where flexibility and creativity thrive. You'll be part of a diverse, talented team that is shaping the future of battery production. You’ll have the chance to advance your career while working alongside passionate colleagues who share a vision of making a lasting impact on the world.

Are you ready to be part of something exciting? Power up your career with us

**About the Role**

The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells. In the ramp-up phase, this role is responsible for defining, aligning, adopting and implementing outbound logistics standard processes, including defining IT software requirements. In the series phase, this role ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines. In addition, the Specialist manages all logistics-related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed. The position also conducts complaint analyses, identifies root causes, and collaborates with cross-functional teams to define and implement corrective and preventive measures that enhance overall logistics performance.

This is a flex hybrid work structure, where employees can work both remotely and on-site at our St. Thomas location.

**Key Responsibilities**
- The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells. In the ramp-up phase, this role is responsible for defining, aligning, adopting and implementing outbound logistics standard processes, including defining IT software requirements. In the series phase, this role ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines. In addition, the Specialist manages all logistics-related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed. The position also conducts complaint analyses, identifies root causes, and collaborates with cross-functional teams to define and implement corrective and preventive measures that enhance overall logistics performance.
- Implement and localize PowerCo standard logistics processes and information flows with the main focus on outbound/customer logistics for the St. Thomas facility. Suggest, define and align local adaptations to outbound/customer logistics processes based on standards and concepts provided by PowerCo SE in Germany, continually improving for increased efficiency and ensuring scalability. Define regional guidelines for all partners in the distribution chain for a standardized process for customer service for PowerCo Canada, in alignment with PowerCo headquarters.
- Detailed alignment of processes with North American and overseas customers regarding customer orders, communication, shipments, documentation, packaging, labelling, transportation, and claims management. Alignment and coordination with internal departments and PowerCo headquarters. Plan, define, and implement import and export processes for PowerCo Canada in alignment with other internal departments, external service providers, and in accordance with Canadian customs regulations. Participate within the different project phases by fulfilling all defined milestones within logistics including the final implementation, ramp-up, and go live, including continuous improvement of processes during series production.
- Act as SAP key user for customer/outbound facing processes ((S/4HANA, SD, YM, PP, MM). Responsibilities include gathering and defining user requirements, coordinating and executing user acceptance testing (UAT), and providing first-level support to SAP users. Additionally, support training efforts, maintain master data accuracy, liaise with IT and process owners for system enhancements, and ensure continuous process improvement within the SAP environment.
- Control dispatch activities in accordance with the dispatch schedule (daily, weekly, and 4-week planning).
- Plan and secure operational carrier capacity, including special transport arrangements when required.
- Monitor and manage finished goods inventory to ensure timely order fulfillment. Collaborate with production steering, a