Resident Care Manager

**Who We Are**:
St. Joseph’s Villa is one of Ontario’s largest and most innovative long term care homes. Located in historic downtown Dundas, we are proud to be the second largest organization in the St. Joseph’s Health System. Continuing the mission and legacy of the Sisters of St. Joseph of Hamilton, we are proud to serve our community. We offer a range of challenging, rewarding careers and advancement opportunities for dedicated professionals in a health care environment.

**We are currently looking for a Resident Care Manager for the evening and night shift to join our growing and dynamic team**
- **Every member of our team matters.**_

**What We Offer**:

- Free Membership to our on-site Staff Fitness Centre
- Educational Scholarships, Mentorship & Support for Career Advancement
- Teaching & Facilitator Opportunities with partnership programs for community colleges, universities and secondary schools
- Recognition for Excellence through Annual Service Awards and Applause Awards
- Contributions to the HOOP Pension Plan
- Health and Wellness Benefits through Manulife Financial (eligibility & enrollment varies)
- St. Joseph Health System Employee Rewards/Discount Program
- Employee Celebrations through Spirit Committee, Staff Appreciation Week, Nurses Week etc.

**KEY DUTIES AND RESPONSIBILITIES**:

- Performs all duties in accordance with legislation, the Mission, Vision and Values Statement, Organizational and Management Philosophies and administrative policies and standards of St. Joseph's Villa.
- Attends interdisciplinary team huddles for falls, and other risk related rounds, completes related documentation
- Is able to identify, prioritize and respond appropriately to frequent and sometimes conflicting demands.
- Ensures that clinical and resident records are maintained according to approved policies and standards.
- Participates in the Administrator on Call roster as a member of the Nurse Management Team.
- Responsible for the coordination of equipment to meet resident’s needs (alarms/bedrails, crash mats etc).
- Responsible for the day to day operations and quality resident care on the home area with oversight and management of nursing staff.
- Participates in orientation, supervision and evaluation of staff through performance appraisals.
- Plays an integral role in the development of policies and standards for the Department of Nursing.
- Liaises with families and residents to maintain positive relations and open communication.
- Receive and follow up with resident/family concerns, and begins initial investigation into identified concerns.
- Liaises with the interdisciplinary team for identification, coordination and efficient utilization of resources/equipment.
- Participates in all phases of Continuous Quality Improvement activities including audits and inspections as well as CMI initiatives, Quality Data monitoring and MOLTC compliance plan development and follow up.
- Develops and completes a series of Quality Audits on a regular basis.
- Communicates data analysis, trends and Quality Improvement initiatives to the Resident’s, Family, and Management Team
- Uses human relations skills and Service Plus knowledge to communicate, establish rapport, motivate, or resolve conflicts, which often cover sensitive issues.
- Deals tactfully and courteously with the residents, resident’s families, visitors and staff. Maintains resident confidentiality and privacy.
- Takes responsibility for her/his own professional development.
- Shares acquired expertise with colleagues and professional network.
- Other duties as assigned to meet resident, nursing and personal care requirements

**FORMAL EDUCATION**:

- Current Certificate of Registration (RPN) with the College of Nurses of Ontario is required
- Leadership and Management in Long Term Care is preferred
- Experience in organizational management and/or Long-Term Care is an asset
- Effective computer skills and knowledge related to Electronic Health Records and Clinical Informatics is preferred
- Excellent customer services and communication skills is preferred
- Sound labour relations skills and knowledge with union collectives is preferred
- **EQUAL OPPORTUNITY EMPLOYER**_

St. Joseph’s Villa is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Dundas, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Long Term Care: 1 year (preferred)
- Managerial: 1 year (preferred)

Licence/Certification:

- CNO Registration in Good Standing (requir