Student Success Analyst

**Position Job Title**: Student Success Analyst

**Location**: Vancouver

**Reports To**: Director, Student Affairs & Services

**About University Canada West**:
University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.

Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.

We are privileged to do this work on the unceded, traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

**Position Summary**

The Student Success Analyst is a key member of the Student Affairs & Services planning team to oversee and implement multiple research projects and initiatives supporting undergraduate and graduate student success.

The analyst regularly communicates those research results via presentations and written/visual reports to stakeholders across campus, including leadership, administration, and staff in multiple areas including Student Affairs & Services, Academic Affairs, Faculty, and Registrar’s office. The analyst focuses on providing actionable information to stakeholders across campus, developing analysis with a focus on providing actionable information on student success initiatives, high impact activities, best practices, and understanding of the student body to stakeholders. This position requires excellent communication skills to provide appropriate interpretation and analysis of results for multiple stakeholders and partners.

The analyst collaborates closely with Institutional Accountability and the Office of the Registrar to ensure data integrity, including data preparation and transformation, writing queries, conducting analyses using descriptive and inferential statistical methods, and the preparation of reports.

**Specific Responsibilities**

To be successful in the Student Success Analyst position, an individual must be committed to developing, maintaining and demonstrating the following:
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Quantitative and qualitative research, analysis, and interpretation.
- Analyzes, recommends, and reports on university metrics (e.g., retention, placement, graduation rates, engagement, student learning, service streamlining, and learning pathways) for administrative decision-making and strategic planning, often on short timelines.
- Proactively identifies opportunities and manages research projects that contribute to data-informed decision-making to support student success across campus.
- Interprets findings, makes recommendations on interventions to improve time to degree, persistence, and other student success metrics.
- Leverage student success technology tools to perform research about our student population and provides training support to other campus stakeholders in tool use.
- Exercises considerable independence in developing problem-solving methodologies or strategies and evaluating criteria based on recent trends in student success research.
- Provides analytical and research support for the development and assessment of student success initiatives.
- Performs institutional research, predictive analysis, and reporting on student-success related topics such as student retention, student learning and institutional outcomes, and student thriving.
- Partner closely with Institutional Accountability to represent student success goals in building routine reports for the campus community, conducting research such as campus-wide surveys and focus groups, and other projects.
- Represent student success goals and objectives to collaborate with Institutional Accountability on projects such as creating scoring models and reports identifying key performance indicators that can be used to track and/or predict student outcomes using advanced statistical techniques.
- Liaises with Registrar’s Office and IT to extract data, build reports, and ensure consistent data preparation and analysis.
- Assists in transitioning the existing university expertise in modeling and research for undergraduate retention to graduate student persistence, modifying and extending data collection and analysis as appropriate.
- Uses statistical software to analyze data from a variety of sources. Keeps current on knowledge of statistical software.
- Reviews current literature in the field of student success; identifies opportunities for additional research and shares best pr