Solutions Specialist

4 days ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Solutions Specialist - Leaves will be responsible for timely and accurate handling of the Time & Attendance systems transactions for all Air Canada employees in Canada. While providing employees, managers and other internal/external partners with assistance relating to benefits administration, leaves and HR transactions functions as needed.
- Responsible for the day-to-day handling of the employee time & attendance reporting in the HR Systems
- Provide excellent customer service by demonstrating ownership of issues / concerns being raised by employees.
- Escalate processing issues with regard to day-to-day processing
- Liaison with various stakeholders to review, investigate and resolve issues and facilitate timely Time & Attendance Administration processing
- Act as primary contact between third party vendor and local Human Resources to ensure the accurate and timely processing of transactions and employment time tracking changes.
- Act as a resource to the internal Centre of Excellence Team
- Participate with the analysis and implementation of new processes while improving existing procedures
- Support process improvements
- Promote collaborative development and enhancements to the HR e-Tool Kiosk through continual review with the client groups to attain on-going proactive process improvements
- Escalate and participate in the improvement of identified gaps in processes.

**Qualifications**
- Minimum of college degree with relevant experience
- PeopleSoft knowledge and experience an asset.
- Ability to exercise impeccable judgment, confidentiality and demonstrate a high degree of tact and discretion at all times when dealing with employees and sensitive situations.
- Ability to work under pressure with speed and accuracy and establish priorities while maintaining a high customer service level.
- Demonstrated customer-service orientation and high degree of diplomacy.
- Ability to work in a team-oriented environment.
- Excellent interpersonal and communication skills
- Ability to quickly learn new systems.
- Proficient computer skills using Microsoft Office: Word, Outlook, PowerPoint and Excel and ability to manipulate date and produce correspondence, reports and other documents.
- Ability to translate Reports and Queries into common terms.
- Understanding of payroll, asset

**Conditions of Employment**:
**Linguistic Requirements**

Bilingual (English and French)

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

  • Solutions Specialist

    4 days ago

    Dorval, Quebec, Canada Air Canada Full time

    Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Solutions Specialist- Leaves will be responsible for handling tickets and transactions pertaining to leaves of absence,...

  • Solutions Specialist

    4 days ago

    Dorval, Quebec, Canada Air Canada Full time

    Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Solutions Specialist - 3rd Party Requests will be responsible for timely and accurate handling of 3rd Party requests in...

  • Solutions Specialist

    4 days ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Solutions Specialist will be responsible to oversee administration of group benefit enrollments,...

  • Solutions Specialist

    4 days ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Solutions Specialist - HR Transactions will be responsible to oversee administration of group...

  • Specialist, Analytic Data Solutions

    2 weeks ago

    Dorval, Quebec, Canada Air Canada Full time

    Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is looking for a dynamic and experienced Technical Specialist, Analytic Data Solutions to join our Customer &...

  • Specialist, Analytic Data Solutions

    2 weeks ago

    Dorval, Quebec, Canada Air Canada Full time

    Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is looking for a dynamic and experiencedTechnical Specialist, Analytic Data Solutionsto join our Customer & Loyalty...

  • Solution Sales Specialist

    1 week ago

    Dorval, Canada Applied Software Technology Full time

    Dorval, QC, Canada - Sales - 1195 **Job Description**: **About Graitec Group** - Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects.- The company is driving growth through 3 highly...

  • Applications Engineer

    3 weeks ago

    Dorval, Canada Matrox Video Full time

    A technology solutions company in Dorval, Quebec, is seeking an Applications Specialist. The role involves collaborating with engineering teams to enhance product quality and address customer issues. Candidates should possess a Bachelor's degree in engineering or science, with 3 to 5 years of programming experience in C and C++. Strong communication skills...

  • Applications Engineer

    3 weeks ago

    Dorval, Canada Matrox Video Full time

    A technology solutions company in Dorval, Quebec, is seeking an Applications Specialist. The role involves collaborating with engineering teams to enhance product quality and address customer issues. Candidates should possess a Bachelor's degree in engineering or science, with 3 to 5 years of programming experience in C and C++. Strong communication skills...

  • Technical Sales Support Specialist

    1 week ago

    Dorval, Canada ABB Full time

    **Technical Sales support specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...