Operations Coordinator

**Organization overview**:
Formed in 1972, the Uptown Waterloo Business Improvement Area (BIA) is a Board of Management of the City of Waterloo’s Council responsible for the organization, physical improvement and economic development of the Uptown business area. As an independent, non-profit organization, we are led by a volunteer Board of Directors comprised of business and property owners, persons voted in by rate-paying member(s) and member(s) of Waterloo Council.

Reporting to the Executive Director, the Operations Coordinator oversees the BIA’s administrative matters, membership programs and the financial operations. The Operations Coordinator also provides support to the Executive Director, The BIA team, Board of Directors and operating committees as required.

**RESPONSIBILITIES**:
**Programs & Operations**
- Oversee the day-to-day operations of the BIA from being present for office hours, on-going communication with members and being the conduit between BIA team and the members
- Ensure office space meets the needs of the team by ordering supplies, filing, organizing cleanups and other improvements
- Assist with the process of Hand in Hand funding
- Manage the Uptown Waterloo’s gift card program
- Oversee Uptown Waterloo’s employee parking program and parking tokens
- Represent the BIA at community events when required
- Work with the BIA team to coordinate office hours for the team
- Assist with the day-to-day financial transactions for the office including invoices, accounts Receivable/Payable, petty cash, monthly reconciliation, bank deposits, coordinating with bookkeeper and auditor, with support from the Executive Director
- Assist Executive Director with preparing and taking minutes of Board/committee meetings, as needed

**Strategic Initiatives**
- Assist with any research requests from the BIA Team
- Assist Executive Director with preparation of annual budget as needed
- Additional duties and projects as assigned by the Executive Director_

**WORKING HOURS AND CONDITIONS**:
Given the nature of this permanent, part-time position, flexibility with hours will be discussed with the Executive Director. While the office presence Monday to Friday will be a priority, hours may be irregular at busy times such as the run-up to an event launch or during an organizational audit. Staff may also be asked to attend events, conferences and networking events in the evenings or on the weekend.

**Education, Experience and Personal Characteristics**

**QUALIFICATIONS**
- Post secondary education is an asset.
- Ability to take personal initiative and work independently as a productive and supportive team member
- Demonstrated business administration experience
- Ability to multi-task in a fast-paced environment with a proven ability to manage a broad workload
- Demonstrated interpersonal skills through working effectively and communicating with a variety of different audiences including volunteers, community leaders and businesses
- Excellent communication skills, both oral and written
- Ability to take initiative and demonstrate a flexible approach to new tasks
- Strong organizational skills in planning and completing projects by agreed deadlines; high attention to detail and accuracy
- Excellent working knowledge of computers (MS Word, EXCEL, PowerPoint etc.)
- Research and analytical skills
- Social media and website management software experience (e.g. WordPress) an added asset

**Job Types**: Part-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Expected hours: 30 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2025-01-15