Referral and Placement Coordinator

**REFERRAL AND PLACEMENT COORDINATOR**

**Transitional Aged Youth Program (TAY)**

**One (1) Non-Bargaining Unit, Contract Full-Time With Possibility of Extension**

**Existing Vacancy**

**Monday-Friday 9:00am-5:00pm**

**Compensation: $30.34/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values of Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**
- As the Referral and Placement Coordinator for Cota's Transitional Age Youth (TAY) Program, your role is integral to the effective functioning of the program, ensuring a seamless transition for service users referred by child welfare agencies. You will not only oversee the critical administrative aspects of referral processing, budget negotiation, and placement coordination but also play a key role in fostering a supportive and culturally sensitive environment for service users. Your dedication to adhering to agency policies, promoting person-centered services, and maintaining strong communication channels will contribute significantly to the success of the program.

**About the Team**
- The Referral and Placement Coordinator work alongside the TAY Team; including Managers, Case Managers, and Cota Finance Team. This program supports adults with developmental disabilities who were formerly in the care of one of the Toronto-based Children’s Aid Societies. The program ensures that clients receive quality support while they reside in privately operated fee-for-service residential care settings The TAY Team is currently comprised of 13 Case Managers, 3 QAM Advisors, a Quality and Risk Advisor, and 2 Managers.

**Primary Responsibilities**:

- Oversee the administrative processing of incoming referrals to Cota's TAY Program from child welfare agencies.
- Assign new clients to case management team.
- Collaborate in negotiating budget proposals for new service users, utilizing a standardized framework with defined budget ranges.
- Engage in budget negotiations with external paid resources for current service users.
- Ensure all clinical information is provided and assess service users’ clinical information to determine the most suitable budget considerations.
- Collaborate with the administrative assistant to facilitate the submission of all new contractual agreements through the DocuSign platform.
- Provide assistance in clarifying roles, handling financial inquiries, ensuring adherence to agency policies, and facilitating service agreement discussions.
- Collaborate with the administrative assistant to facilitate the completion of onboarding processes for new agencies.
- Generate and submit regular forecasting reports to the Ministry of Children, Community, and Social Services.
- Collaborate closely with the finance team to jointly project and estimate upcoming expenses, customizing the approach to meet the specific needs of clients within each cohort.
- Provide assistance to case managers in handling emergency placement admissions.
- Regularly liaise with external paid resources to assess placement availability.
- Emphasize attention to cultural, racial, and identity considerations throughout the placement planning process to meet the needs of the service user.
- Sustain consistent communication and liaison efforts with child welfare agencies and Cota’s management team.

**Other Responsibilities**:

- Adheres to all Cota’s policies and procedures and follows established applicable program guidelines, procedures and practices.
- Adheres to all applicable legislation, in particular, the Ontario Human Rights Code.
- Complies with all Health and Safety policies and procedures to ensure the protection of workers and clients and that health and safety concerns or incidents are responded to promptly.
- Works cooperatively, respectfully and constructively with clients, team members, management, other service providers, and external stakeholders.
- Ensures that confidentiality of clients, employees and Cota information is maintained at all times.
- Undertakes other related and/or delegated duties, as assigned.
- A post-secondary degree/diploma in a related field.
- Minimum of 2-3 years of work experience specifically and primarily with adults with developmental disabilities.
- Expertise in trauma-informed clinical knowledge.
- Familiarity with financial reporting.
- Previous training or work experience within the mental health sector and/or the justice system would be considered assets.
- Experience working with external organizations and building positive working relationship
- Strong clinical skills to accurately analyze and interpret clinical data.
- Knowledge of and commitment to person-centered services.
- Proven ability to work within a team, with