Personal Support Worker relief

**DATE**: October 28, 2025
**CLOSING DATE**: November 11, 2025
**LOCATION**:Toronto, ON - Social Medicine Housing Solutions (SMHS)
**COMPENSATION**:$25.05/hr
**VACANCY**:Multiple
**WORK TYPE**: Onsite
**Job ID**:10380548

**Who We Are**:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

**Job Summary**
The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living on-site under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

**Social Medicine Housing Solution (Social Medicine)** is an interdisciplinary team of providers from the University Health Network and LOFT Community Services that provides wrap around services to individuals with concurrent conditions that span physical and mental health challenges and social and economic vulnerability who are experiencing homelessness or at risk of losing their housing.

**Social Medicine** delivers clinical hands-on support to those with complex healthcare needs providing outreach and case management services with access to psychiatric and medical assessment, consultation, and access to treatment, service planning, advocacy, and system navigation support. The aim of this partnership is to provide low barrier access to housing for these individuals, while assisting in stabilizing their physical and mental health, substance use, behavioural, psychosocial, and social drivers of health challenges. The Social Medicine team works from a housing first and harm reduction approach. The goal is to work with individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.

**What You Will Do**
- Support of the physical and mental health requirements of client
- Establish a working rapport with clients that supports their dignity, encourages personal empowerment, and facilitates addressing their psychosocial, behaviour management and medical needs.
- Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.
- Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self
- medication program.
- Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.
- Encourage and assist clients in the following activities of daily living:

- laundering and ironing of personal clothing
- dressing/undressing, and ensure clients are dressed appropriately,
- personal hygiene including grooming, shaving, oral hygiene, nails and bathing,
- ambulation, toileting and transferring support,
- at mealtimes, meal preparation, serving, feeding, cutting food, etc.,
- care for incontinent clients, make client's bed,
- shopping.
- As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.
- Provide support with managing behaviours and problems arising from cognitive issues.
- Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.
- Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.
- Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.
- Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for i