Personal Support Worker relief

**DATE**: September 5, 2025
**LOCATION**: Toronto, ON - Sherbourne
**COMPENSATION**:$25.05/hr
**VACANCIES**:4

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring 4 **Relief Personal Support Workers**.
- **Please note that this role requires overnight shifts from 11:15 PM to 9:15 AM, covering weekends.**_

**Job Summary**
The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

**O’Connor**provides 24/7 ALC support to male identified clients recently discharged from CAMH and provides a safe, supportive environment where the individuals can reintegrate into the community and develop life skills. The site is comprised of a Program Coordinator and 6 PSWs working in partnership with CAMH.

**What You Will Do**
- Support of the physical and mental health requirements of clients.
- Establish a working rapport with clients that supports their dignity, encourages personal empowerment and facilitates addressing their psychosocial, behaviour management and medical needs.
- Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.
- Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self
- medication program.
- Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, to record illnesses, the circumstances and arrange for medical/emergency invention in liaison with the Senior PSW and Program Director.
- Encourage and assist clients in the following activities of daily living:

- laundering and ironing of personal clothing
- dressing/undressing, and ensure clients are dressed appropriately
- personal hygiene including grooming, shaving, oral hygiene, nails and bathing
- ambulation, toileting and transferring
- at meal times, meal preparation, serving, feeding, cutting food, etc.,
- care for incontinent clients, make client's bed
- shopping
- As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.
- Provide support with managing behaviours and problems arising from cognitive issues.
- Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.
- Escort to medical appointments, visiting friends and other identified needs for social interaction in the community.
- Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.
- Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.
- Maintenance and security, fire and general health and safety
- In emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Director or designated person will be initiated in accordance with residence/program procedures and practices.
- Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.
- If a client is missing, record and follow up according to the program procedures.
- Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Director.
- Specific medical responsibilities (at applicable site