IT Support Technician

2 days ago

Mississauga, Canada AGAT Laboratories Full time

AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada and our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation, we provide cross-analytical solutions for the **Environmental, Energy, Mining, Transportation, Industrial, Agri-food **and **Life Sciences **sectors.

**IT Support Technician - Mississauga, ON**

**Summary**:
We are looking for an **IT Support Technician** to provide efficient support for our internal network and laboratory operations. This position is based in our Mississauga, ON location and will provide support for local and remote staff throughout Canada and beyond as needed.

**General Responsibilities**:

- Good technical knowledge and ability to dispense technical information to a wide range of end-users.
- Proficient with ticketing, monitoring and asset IT management systems.
- Enjoy working within a fast paced, multi-tasking team environment.
- Demonstrate escalation best practice, time management as well as follow-up skills.
- Excellent written and verbal communication skills is required.
- Responsive/flexible attitude to meet operational business needs.
- Other daily duties may be added and/or assigned as needed.

**Requirements**:

- Able to sit/stand for extended periods; move/lift related equipment to and from sites.
- Preference will be given to applicants with a reliable personal vehicle.
- Some travel between business locations may be required.
- Willing to use personal cell phone for business use, a phone allowance will be provided.

**Qualifications**:

- Post-Secondary education focusing on supporting Windows environments and hardware support.
- 1-5 years of related work experience.

AGAT Laboratories is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise the hiring manager of any accommodations that are required. Any information received relating to accommodations will be treated as confidential.

Thank you for your interest in AGAT Laboratories.

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