IT System Administrator Intern
1 week ago
**About VirgoCX**
***VirgoCX is committed to making crypto trading safe, easy, and affordable for Canadians. It is Canada's trusted cryptocurrency trading platform and is dedicated to streamlining trading experience and empowering clients with advanced technology, superior liquidity and best-in-class security.**Mission and Vision**
- VirgoCX's mission is to provide easy and affordable access for all Canadians to buy and sell digital currencies, including Bitcoin, Ethereum, Litecoin, Tether and more. Whether you are new to this world or are experienced, VirgoCX supports you throughout your journey.**Responsibilities**:
- ** **Provide front-line remote telephone and on-site IT support including: daily IT operations for server and network maintenance, hotline & deskside support, equipment maintenance and service provisioning for internal staff
- Ensure the IT systems are operating reliably; Responsible for the efficient and effective delivery of quality IT Service to firm wide staff
- Incident handling, problem troubleshooting and escalation to upper tier
- Keen to learn more new technology - To study IT product portfolio and maintain a professional level of technical know-how
- Participate in ad hoc projects as assigned
- On-site working location: North York, Ontario
**Requirements**:
- Degree holder/currently studying in Computer Science, Information Technology or related disciplines
- Minimum 3 months of previous experience in IT/computer system support
- Familiar with hardware PC / smart device support
- Good problem analysis and solving ability
- Ability to work under pressure, willingness to work long hours to meet tight deadlines
- Excellent interpersonal and communication skills
- Good command of written and spoken English. Proficiency of Mandarin will be an advantage
**Job Type**:
- Full-time co-op for 4 months
OR
- Part-time contract, work on-site approximately 20 hours per week
- Job start date: ASAP
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