Business Analyst Position

**Responsibility Statement**:Analyze and develop workable business processes and procedures. Prepare project artifacts.

**Key Results and Activities**:
**Enhance business processes through effective project management and workable business procedures**

**1.1.** **Analysis and Solution Definition**
- Document and analyze required information and data
- Prepare requirements, specifications, business processes and recommendations
- Anticipate the Business needs before they arise and present solutions to project management that encompass issues at hand
- Prepare project artifacts such as project charters, requirements documents, schedules, Risk logs, etc.

**1.2.** **Technical Recommendation and Testing**
- Understand technical design specifications is preferred
- Define test conditions
- Develop accurate and complete test plans
- Conduct testing according to plan
- Identify and document system deficiencies and recommend solutions

**1.3.** **Project Execution**
- Assist in enforcement of project deadlines and schedules
- Develop internal and external meeting objectives and agendas
- Prioritize multiple tasks effectively
- Understand the components of running a fiscally successful project

**1.4.** **Agile**
- To increase the business value, collaborate with the product owner to create the product backlog by using Agile practices
- Develop business cases by working closely with product owners and managers to develop business cases.
- Develop Epic and User Stories and define the business-driven acceptance criteria
- Support Agile practices and encourage the improvement of service
- Support the Delivery PODs in various Agile processes such as Story Mapping, Sprint Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up

**Other duties as assigned by management.**

**Specialized Knowledge, Skills, Attributes Required**:

- Analytical with proven problem solving skills and probative abilities
- Strong written and oral communication and interpersonal skills - ability to facilitate and interact at all levels of the organization
- High level of personal energy and ability to maintain that activity level under conditions of time, pressure and stress
- Demonstrated skills as a strong team player
- Sensitivity to and skilled in satisfying customer needs and concerns
- Demonstrates an understanding of the Travel Industry
- Understands web technologies and e-Commerce Technologies as they relate to B2B and B2C and various Application Architectures
- Knowledge of HTML and SQL is preferred

**Nice to have**:

- Knowledge of the travel industry including processes and technologies
- Knowledge of various Travel Technology Platforms - IE TTS, Travcom, Revelex, Auto Europe, Sabre, Amadeus
- Bilingual in French and English, an asset (not required)
- Project management certifications such as ACP, PMP, PBA or CAPM

**Academic Qualifications and Experience**
- College level diploma in IT, Systems Management, or other related field
- 5 years of experience working in Business Analysis and or equivalent Travel Industry experience.

**Crew Advantages**
- One paid day off for your birthday
- One paid day off to volunteer
- Two personal paid days off
- Five paid sick days off
- Travel perks for you and your friends and family
- Several corporate benefits and discounts provided by our partners such as auto and home insurance and gym memberships
- Comprehensive medical and dental benefits
- RRSP Employer Match
- Employee Assistance Program for you and your family members
- Career Development opportunities

**Who We Are**

A division of H.I.S.Red Label Vacations inc., TravelBrands gives agents and consumers access to the world. We are one of the largest travel companies in Canada, active in both the wholesale and retail travel industry. Our team offers a wide range of travel options - including flights, hotels, cruises, attractions, rail passes, car rentals and more. Our team has a passion for travel that is contagious, and excites and inspires each of us to reach the next level. We provide daily opportunities to show off our expertise and guide our clients on how to make vacation memories that will last a lifetime Together, we strive to achieve best in class results on a daily basis, making us a force to be reckoned with.

**Are You Ready to Make Travel Legendary**

You will be contacted if you are selected for an interview.

The Company values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), the company will provide accommodation, accessible formats and communication supports for the interview upon request and we will work with you to meet your accessibility needs.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you authorized to work in Canada?

**Exp