Business Analyst

**Business Analyst, Digital Identity - FT Admin Contract (2 positions)**
- (31795)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Business Analyst, Digital Identity
**Status**: Full Time Administrative Contract
**Hours**:37.5 hours per week
**Faculty/Department**: Information Technology Services
**Campus/Location**:North Campus
**Minimum Starting Salary**:$95,910; starting salaries are determined based on qualifications and years of related experience.

**About the Information Technology Services at Humber**:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

**About the Business Analyst, Digital Identity Role**:
Under the general direction of the Product Owner for Digital Identity, the Business Analyst, Digital Identity, plays a critical role in supporting Humber's transformation of identity and access management solutions. The Digital Identity portfolio at Humber encompasses centralized identity management, access and authorization, user lifecycle management, and the integration of key enterprise systems including Microsoft Entra ID, Salesforce, and MuleSoft.

**Key responsibilities include**:

- **Requirements Gathering**: Engaging with stakeholders to elicit, document, and analyze business requirements for digital identity initiatives. Collaborate to help advance portfolio requirements.
- **Business Process Analysis**:Analyzing existing business processes and workflows, identifying opportunities for improvement and optimization. Support current and future state analysis documentation.
- **Documentation**:Developing requirement specifications, process models, and project backlog items to effectively communicate business needs to technical teams. Collaborate with teams to translate requirements into epics, features, and user stories.
- **Relationship Management**:Establishing and maintaining strong relationships with key stakeholders across different portfolio streams to ensure alignment of digital identity initiatives.
- **Solution Assessment**:Evaluating proposed solutions to ensure they align with business requirements and objectives.
- **Gap Analysis**:Identifying gaps between current and desired processes, and proposing effective solutions to address those gaps.
- **Feasibility Studies**: Assessing the viability and feasibility of proposed solutions in partnership with technical teams.
- **Change Management**:Supporting change management efforts related to the implementation of new identity solutions and technology improvements.
- **Business Case Development**: Assisting in the development of business cases to prioritize work at both the portfolio and team level

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**
- A degree in a Business or Technology discipline.
- Certifications in Business Analysis (e.g., CBAP, CCBA) or Change Management (e.g., Prosci) are considered an asset.

**Experience/Skills**

A minimum of three years of experience in business analysis, preferably in identity and access management, IT, or digital transformation.
- Experience in post-secondary education or the public sector is an asset.
- Strong analytical skills with the ability to assess complex business processes and identify optimization opportunities.
- Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical audiences.
- Proficiency in documentin