Residential Program Worker

**Residential Program Worker**
**Part-time Permanent**
**48 Hours / Pay Period (bi-weekly)**
**Schedule: Days, Evenings, Nights, Weekends**
**Location - Town of Parry Sound**

Employment with the District of Parry Sound Social Services Administration Board offers an opportunity to make a positive contribution to our community. Providing caring human services, we are a forward-thinking organization focused on continuous improvement, employee growth and development, and providing exceptional service. We are dedicated to upholding a respectful and inclusive workplace with PSDSSAB values, supporting our employees, and offering generous compensation, benefits, and pension packages. We also encourage ongoing professional development and a healthy work-life balance.

**Overview of the Opportunity**

Esprit Place Family Resource Centre provides emergency residential support and associated programs and services for women and children fleeing or at risk of violence. **Residential Program Workers**ensure that Esprit Place Family Resource Centre is run safely and effectively **24 hours per day, 7 days per week**. Overnight shifts are awake, working shifts. Pre-crisis and post-crisis support, and guidance are provided to women and children living at Esprit Place Family Resource Centre. Residential Program Workers also answer a 24-hour crisis line, ensuring that women in the District of Parry Sound receive emergency crisis intervention 365 days per year. **The schedule for this position includes days, evenings, nights and weekends.**

**Required Qualifications Include**
- 2-year diploma in a field related to Human Services or an equivalent combination of education, training, and program-related experience. A Personal Support Worker (PSW) with a minimum of 5 years of work experience will be considered.
- Knowledge and understanding of violence against women’s issues.
- Strong communication, interpersonal, organizational, and problem-solving skills.
- Demonstrated ability to work independently.
- Knowledge and understanding of all legislation relevant to the position.
- Knowledge of existing community resources.
- Understanding of a feminist approach to informal counselling and support for individuals and groups.
- Demonstrated critical thinking skills and sound judgment in assessing the needs of women.
- Demonstrated household management skills including basic housekeeping, food preparation, and general maintenance.
- Basic level of computer skills required.
- Valid certification in Standard First Aid, and satisfactory Vulnerable Sector Checks required.
- Food Safety Certification.
- Please note: Formal proficiency testing will be completed to evaluate proficiency level in Microsoft Word.

**Principal Responsibilities Include**
- Provide informal, supportive guidance to women, in person as well as in response to crisis calls.
- Ensure that the needs of individuals living at Esprit Place Family Resource Centre are addressed, using sound judgment to determine appropriate responses, and actively participate in daily household management and maintenance.
- Complete admission/discharge paperwork and record data pertinent to each shift, including phone calls and direct service.
- Actively participate in daily household management and maintenance.
- Record data pertinent to each shift, including phone calls and direct service.
- Ensure that a safe and secure environment is maintained at all times.
- Shift work on a rotating basis. Employees are expected to remain awake, alert, and actively engaged throughout their shift to ensure the safety and well-being of individuals.

**We are proud to offer the following to our permanent employees**
Comprehensive benefits package (including dental, vision, paid sick time), OMERS Pension with 100% matching contributions, generous vacation entitlement, employee wellness, Employee Assistance Program, and professional development.

**Salary Range**
$24.53/hour, as per Collective Agreement.
This position qualifies for Shift Premium for hours worked between 11:00 pm to 7:00 am.

**Classification**
OPSEU - Counsellor
Status - Part-time Permanent
This is a vacancy

Please submit a cover letter & resume referencing **job ID 25U-37 by December 12, 2025**

Attn: Danielle Villeneuve, CHRP, Director of Human Resources
1 Beechwood Drive, Parry Sound, ON P2A 1J2

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990, c. M.56, and will only be used to determine employment eligibility. Questions about the collection of information may be directed to the Privacy Officer at 705-746-7777 Ext. 5264.

**Job Types**: Permanent, Part-time

Pay: $24.53 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vis