Account Representative
4 days ago
We are hiring an **Account Representative** to join our new insurance brokerage.
We are seeking an experienced account representative to join our team for our Mississauga location. This role requires a relationship-orientated individual with strong organizational, and analytical skills and is comfortable with providing phone service.
**As an Account Representative, you will have the following responsibilities**:
- Assist clients in policy changes, cancellations, or any amendments to be made on client’s policies
- Process policy changes, and endorsements
- review renewals, and upload policies
- Update customer files through our broker management system
- Answer inquiries regarding billing from existing clients
- Demonstrate efficiency in taking a high volume of calls daily
- Meet deadlines with accuracy and efficiency
**Skills and Qualifications**
- RIBO licensed is an asset
- Insurance experience is an asset
- Ability to multi-task and work with mínimal guidance
- Experience working with Powerbroker and various broker portals
- Administrative/Call Centre experience is an asset
**What we Offer**
- Competitive Compensation
- Central Mississauga Office location
- Training and coaching
- Steady work hours from 9AM-5PM from Monday to Friday - No weekends
- Opportunity to grow within the company
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
**Benefits**:
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
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