Guest Service Agent
1 week ago
**Job Summary**
**Full time May 1 through to September 30**
**Key areas of responsibility**:
- Sales (in person, on telephone & online) of various Whale Watching Tours and Charters
- Social Media postings
- Taking of reservation details accurately and legibly
- Providing a high level of Customer Service
- Passenger check-in, in office and offsite, downtown Victoria
- Opening & Closing of office
- Professionally presented sales visits to local tourism outlets, hotels & local businesses
**Rewards and benefits of this position**:
- Increase skills in sales techniques, office administration, computer, and social media
- Learn from a Management Team with over 30 years of operations in the Tourism Industry
- Spend your day in a world-class indoor/outdoor environment with an experienced, passionate and professional crew
- Meet people from all over the world in an office overlooking Victoria’s vibrant Inner Harbour
The successful applicant will have a motivated and outgoing personality well suited to the Customer Service role.
**Required Education, Skills and Qualifications**
We are looking for individuals with:
- Proven sales skills and experience in providing high-level Customer Service
- Excellent written, verbal and presentation skills
- A professional demeanor and appearance
- Multi-tasking skills and the ability to prioritize responsibilities efficiently in an exciting fast-paced environment
- A desire to be a team player, communicating positively and clearly
- Flexibility in scheduling - some weekend and evening work expected
**Job Types**: Full-time, Part-time, Seasonal
Pay: From $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Guest Service Agent
6 days ago
Victoria, Canada Embassy Inn Hotel Full timeThe Guest Service Agent greets all incoming and departing guests with warmth and individual attention. The Guest Agent assists all guests with check-ins, check-outs, orienting them with their stay, and any requests the guest may have. In addition, they are required to maintain a well-organized room’s inventory and room assignments. **Responsibilities** -...
-
Guest Services Agent
7 days ago
Victoria, Canada Magnolia Hotel & Spa Full time**A SMALL HOTEL BIG ON LUXURY AMENITIES** Emanating timeless elegance, The Magnolia Hotel & Spa offers an unparalleled luxury boutique hotel experience in the heart of the city, only steps from Victoria’s Inner Harbour. Welcome to a world of personalized service, thoughtfully appointed rooms, fine dining, and refined personalized guest service. Are you...
-
Guest Service Agent
23 hours ago
Victoria, Canada Brentwood Bay Resort Full time**What we do and are proud of** At Brentwood Bay Resort, we’re passionate about creating a luxurious boutique experience that’s truly unique in the Greater Victoria area. Our dedication extends beyond just serving delicious meals, offering relaxing spa treatments, and providing stunning oceanfront suites. We strive to create unforgettable memories for...
-
Guest Services Agent
6 days ago
Victoria, Canada Oak Bay Beach Hotel Full timeThe Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties,...
-
Guest Services Agent
2 weeks ago
Victoria, British Columbia, Canada Accent Inns Full time←Back to all jobs at Accent Inns Inc.Guest Services AgentAre You a Rebel Who Needs a Cause?At Hotel Zed we are Rebels Against the Ordinary and Hotel Zed (Victoria, BC) is looking for a Great Guest Services Agent (Part Time - weekend availability required) to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun,...
-
Guest Service Agent
7 days ago
Victoria, Canada Brentwood Bay Resort Full time**About us.** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest...
-
Guest Services Agent
2 weeks ago
Victoria, Canada Accent Inns Inc. Full time**Are You the Duck We are Looking For? Take a gander at this post...** Accent Inns, the hotel with a rubber duck in every room, is searching for a full time **Guest Services Agent (Full Time - AM & PM + weekend shifts) **to join our flock of totally unique and fun-loving individuals at our** Victoria **location. Accent Inns is a family-owned, BC-based...
-
Guest Services Agent
2 weeks ago
Victoria, Canada Accent Inns Inc. Full time**Are You the Duck We are Looking For? Take a gander at this post...** Accent Inns, the hotel with a rubber duck in every room, is searching for a full time **Guest Services Agent (Part Time) **to join our flock of totally unique and fun-loving individuals at our** Victoria **location. Accent Inns is a family-owned, BC-based hospitality company that LEADS...
-
Guest Services Agent
5 days ago
Victoria, Canada Kaizen Lab Inc. Full timeAre You a Rebel Who Needs a Cause? At Hotel Zed we are Rebels Against the Ordinary and Hotel Zed (Victoria, BC) is looking for a Great Guest Services Agent (Part Time - weekend availability required) to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day. Working at...
-
Guest Service Agent
2 weeks ago
Victoria, Canada Embassy Inn Hotel Full timeThe Guest Service Agent greets all incoming and departing guests with warmth and individual attention. The Guest Agent assists all guests with check-ins, check-outs, orienting them with their stay, and any requests the guest may have. In addition, they are required to maintain a well-organized room’s inventory and room assignments. **Responsibilities** -...