Library Settlement Worker

**Report to**: The Library Settlement Worker will be an employee of the Settlement Agency. Day-to - Day supervision/consultation will be provided by the Director of the Newcomer Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker. **Duties**: **Work Timelines**: The Settlement Worker’s position is a full-time position (37.5 hrs./week) situated at Jalna Branch Library of the London Public Library. The position requires weekday, evening and weekend hours **Wages**: $25 **Individual Service to Clients**: - Meet with clients to assess their settlement needs and set individual priorities - Assist clients to orient to library services - Facilitate referrals to the most appropriate community service - Follow up with clients when appropriate **Group Services to Clients**: - Participate in facilitation of library visits - In co-ordination with library contact staff, plans and coordinate settlement-related activities and programs for groups, including celebrations for LSP week - Facilitates greater involvement in library specific services and programs - Involves resource people from other community services in these programs - Facilitate group Citizenship Information Sessions to Permanent Residents who submitted Citizenship Applications. **Settlement Service and Outreach Plan within London Public Library**: - Collect client feedback as requested by the LSP Steering Committee - Maintain up-to-date profile of the community including settlement-related issues - Share profile information with library staff - Negotiates a protocol for library staff to identify newcomer clients and refer them to the LSP Worker - Identifies key messages regarding library usage and refer clients to library staff (eg. library card, computer classes, English language learning materials, employment resources, services to children, etc.) **Administrative**: - Distributes generic promotional materials for LSP and settlement services - Develop and maintain promotional displays and materials - Enter statistical information in iCARE database - Attend Professional Development opportunities - Provide narrative and statistical reports as needed - Attend staff meetings as required by the Settlement Agency and Library **Job Expectations**: - Ensures client confidentiality - A name badge will be provided by the Settlement Agencies. - Provides client-centered services in a supportive and culturally sensitive manner - Work flexible hours including evenings and weekends - Operate in accordance with policies, procedures, guidelines and protocols of the Settlement Agency, London Public Library, and Immigration, Refugees and Citizenship Canada - Constructive participation as a member of Settlement agency staff team by furthering collective team goals - Promotes the principles and values of the South London Neighbourhood Resource Centre - Work under pressure and meet deadlines - Other duties as assigned **Qualifications and Skills**: - Prefer post secondary education in Social Services - Extensive experience in actively supporting newcomers and referring newcomers, refugees and immigrants to needed services - Excellent interpersonal skills as well as verbal and written communication skills - Ability to communicate in a second language (Spanish or Arabic) is an asset - Knowledge and experience using a computer and associated programs (Microsoft Suite) - Satisfactory Canadian criminal background checks are a MUST and if you do not have it, it would be paid by the Agency - Applicants must be able to provide proof to show that they are fully vaccinated upon the Agency's request - "We work together to “empower and enrich the neighbourhood in an inclusive environment." _ **Job Types**: Full-time, Fixed term contract **Salary**: $25.00 per hour Schedule: - 8 hour shift - Weekend availability