Research Information Technician

**Status**: Full time, temporary, 3 months
**Location**: Ottawa, Ontario, or Toronto, Ontario (hybrid)
**Closing date**: November 7, 2025
**Salary range**: $51,000 to $64,260 per year
Canada’s Drug Agency is a pan-Canadian health organization. We are an independent, not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. Created and funded by Canada’s federal, provincial, and territorial governments, we drive better coordination, alignment, and public value within Canada’s drug and health technology landscape. We provide Canada’s health system leaders with independent evidence and advice so they can make informed drug, health technology, and health system decisions, and we collaborate with national and international partners to enhance our collective impact.
We are proud to be a 2025 National Capital Region Top Employer. Canada's Drug Agency was named one of the National Capital Region's Top Employers for the second year in a row. This recognition celebrates our dedication to fostering a work environment that nurtures growth; innovation; and inclusion, diversity, equity, and accessibility (IDEA). It reaffirms our ongoing efforts to create an outstanding workplace where our employees thrive and feel valued.
Primary Focus
The Research Information Technician contributes to the mission, business, and product of Canada’s Drug Agency through information source retrieval and the management and stewardship of the agency’s library resources.
What do the daily responsibilities look like?
**On any given day, the Research Information Technician will**:

- function as an embedded project team member
- provide citation verification, document sourcing, and delivery services via a variety of methods, including interlibrary loans
- act as a steward of the agency’s library collection through managing the physical circulation system; cataloguing the materials (including copy and original cataloguing); managing the electronic serials; acquiring new materials, including books and newspapers; as well as processing invoices for subscriptions and purchases
- support the agency’s core business needs through providing additional library services, including media monitoring, research project and publishing support, permissions, and copyright support.

Is this the right role for you?
**The Research Information Technician will likely have**:

- a 2- or 3-year Library and Information Technician Diploma or Certification plus related work experience; an equivalent combination of education and relevant experience may be considered
- demonstrated knowledge, understanding, and experience of current interlibrary loan software (e.g., DOCLINE), practices, and resources
- basic searching skills and knowledge or awareness of the structure of biomedical and technical databases
- knowledge of and experience with searching and maintaining electronic serials management databases (e.g., EBSCO Full Text Finder)
- working knowledge of international standards of cataloguing and classification systems such as Resource Description and Access (RDA), as well as knowledge of indexing vocabularies, such as Medical Subject Headings (MeSH)
- knowledge of standard office software (e.g., MS Word, Excel, Outlook), with advanced knowledge of Excel preferred
- high attention to detail and precision
- excellent organizational skills and the ability to manage multiple deliverables
- the ability to work closely and collaborate with colleagues in a fast-paced environment.

What will set you apart?
**The following are considered asset qualifications**:

- fluency in French
- experience in a medical, health, or special library environment.

What’s in it for you?
**At Canada’s Drug Agency, you will find**:

- a team-focused, supportive, and inclusive work environment
- a competitive compensation package, including participation in the Healthcare of Ontario Pension Plan (HOOPP) — 1 of Canada’s largest and most successful defined benefit pension plans
- a comprehensive benefits package for employees and dependents, including health, dental, life, and travel insurance; a health spending account; and an employee assistance program
- paid time off (including a minimum of 4 weeks of vacation leave as well as sick leave and life leave, a December holiday closure, and other leave options)
- opportunities to work with and learn from highly specialized professionals
- personal growth through professional development opportunities, corporate training, and support for continuing education
- a friendly culture that supports community engagement
- the opportunity to make a difference for people living in Canada and effect positive change.

At Canada’s Drug Agency, we actively celebrate, support, and flourish through our differences. Our employees are people with different strengths, experiences, and backgrounds, who share a passion for building the future of health care. We demonstrate a commitment to inclusion, diversity, equity, and accessibility (IDEA)