Sales & Reception Coordinator - New Clinic

3 days ago

Edmonton, Canada WS Audiology Americas Full time

We are growing and searching for a Sales & Reception Coordinator to join our Client Care team at one of our** new**HearCANADA clinics opening in **West Edmonton**(Guardian Road NW area) This is a permanent full-time position and hours of work will be 8:30 am - 4:30 pm Monday to Friday. The clinic is **expected to open in September 2025** but the position would start asap with training being done at nearby clinics.

We offer a competitive starting salary of $21-$24/hour + a bonus program, benefits starting on day one of hire, RRSP matching, generous time off policies, and training + education opportunities.

**What you'll do**:

- Help with initial set-up and establishment of the new clinic by participating in local marketing events, networking, and clinic-set up
- Participate in job training at nearby centres ahead of the clinic opening
- Check in patients for appointments
- Scheduling appointments
- Making product and payment recommendations to enhance the patient journey
- Support with maintaining physical and electronic records
- Perform basic hearing aid maintenance and product questions

**What we're looking for**:

- _ 2+ years of experience in a customer-facing role - _you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
- _Sales acumen_ - experience recommending products or in retail is strongly preferred
- _Access to a vehicle and a valid driver's license_ - some local travel (mileage compensated) will be require
- _Customer-centric attitude_ - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
- _Team-player_ - you work well with others and appreciate what can be accomplished with support from colleagues

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