Clinical Reception Lead

2 weeks ago

Edmonton, Canada ATHX Performance Full time

**Clinical Reception Lead**
**ATHX Performance LTD** - Edmonton, Alberta
Full-time | Permanent

**About ATHX Performance LTD**
ATHX Performance is a high-performance, multidisciplinary clinic dedicated to delivering exceptional care in chiropractic, massage therapy, acupuncture, and rehab services. We pride ourselves on client service, clinical excellence, and a team-first culture.

We are currently seeking a **Clinical Reception Lead** to join our team full-time. This is a key leadership position responsible for the smooth daily operation of the clinic’s front desk and client services.

**What You’ll Do**
- Lead front desk operations and maintain a smooth daily workflow
- Greet clients, check them in/out, and manage appointment flow
- Coordinate practitioner schedules across multiple disciplines
- Process payments and handle insurance billing accurately
- Train and support reception team members (if applicable)
- Monitor inventory and office supply needs
- Maintain a professional, organized, and welcoming environment
- Report reception metrics and client flow trends to management

**What We’re Looking For**
- 2+ years of reception or administrative experience (clinic or wellness setting preferred)
- Previous leadership or supervisory experience is a strong asset
- Experience with JaneApp or similar scheduling software
- Excellent communication and multitasking skills
- Confident handling insurance billing and payment processing
- Highly organized, detail-oriented, and self-motivated
- Reliable, professional, and client-focused attitude

**What We Offer**
- Competitive hourly wage or salary based on experience
- Staff discounts on health and wellness services
- Supportive and professional work environment
- Opportunities for growth within the clinic

**Job Type**: Full-time
**Schedule**: Day shifts, some evenings and weekends may be required
**Experience**: Reception/Administrative: 2 years (required)
**Location**: In person at our clinic

**To Apply**:
Expected hours: No more than 40 per week

**Benefits**:

- On-site parking

Work Location: In person

Expected start date: 2025-09-02

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