Inside Sales Representative

4 days ago

Oakville, Canada Swish Maintenance Full time

As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company’s brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport and further our business initiative. If you enjoy talking to people and helping people see the value in new products, this is the job for you
**Key Responsibilities - Inside Sales**- Follow an outlined script and advertise our products via phone to interested consumers in a manner that is professional and honest. Work with your team members to facilitate calls, manage workflow, and minimize hold times throughout the sales process. Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with. Research and understand our product line and be familiar with each product’s function and purpose, so you can confidently upsell our customers to compatible products. Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions. Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale. Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique. Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week.
**Physical Demands / Working Conditions**- Works in a climate-controlled area and warehouse environment
- May encounter tight deadlines
- Ability to stand for extended periods of time

**Knowledge** - High school diploma
- Strong interpersonal communication skills
- Superior listening skills
- Ability to maintain an organized and professional workspace
- Experience in customer service, sales, and/or retention

**Abilities**- Demonstrated interpersonal skills with relevant workplace experience and skills to communicate with customers, internal staff and suppliers in a pleasant and professional manner. - Experience in production of organized lists, systematic follow-up and scheduling of activities - Achieved accurate inventory management results in a distribution environment with a high level of cycle count accuracy and speed
- Solution oriented with the demonstrated ability to make conclusions and solve problems that are good for the customer

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