Resettlement Assistance Program

**Resettlement Assistance Program (RAP) Worker**

**Full Time Position through March 31, 2026**

**Salary**: $23.14 per hour to start, 37.5 hours per week

Charlottetown, PE
- Immigrant & Refugee Services Association PEI (IRSA) acknowledges that Epekwitk (Prince Edward Island) is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The Epekwitnewaq Mi’kmaq have occupied this Island for over 12,000 years. We honour the “Treaties of Peace and Friendship” which recognized Mi’kmaq rights and established an ongoing relationship between nations. We are all Treaty People._
- **Immigrant & Refugee Services Association PEI (IRSA),**_ a not-for-profit organization originally founded in 1993, is seeking a **Resettlement Assistance Program (RAP) Worker** to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.

We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.

At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.

**Why Join IRSA?**

You’ll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and lead a team of like-minded individuals in the process
- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Group Health Benefits
- Generous Time-Off programs for work-life balance

**How You'll Spend Your Time**:
As a **Resettlement Assistance Program Worker**, your primary duties will be providing settlement and local integration supports to Government Assisted Refugees (GARs) arriving in Canada. The RAP team provides orientation, education and support on basic life skills of living in Canada, as well as managing scheduling and support with Medical appointment set up. You will collaborate with internal and external partners to provide support and education for clients in relation to their settlement, health & wellness, family, housing, and access to relevant programming and support services with the goal of their successful integration into the local community, within the first year following their arrival.

This role collaborates across departments to build strong relationships with internal and external stakeholders to promote IRSA’s vision, mission and core values.

**Responsibilities**:

- Develops and implements appropriate individualized settlement plans outlining a strategy to achieve success based on identified needs, available services and community supports for GAR families and individuals while helping identify and overcome potential barriers.
- Maintains professional, informed, trust-based relationships throughout this process with GAR clients.
- Monitors the ongoing settlement plan to ensure clients are on target, and adjusts plans, if necessary, to meet client needs as they arise.
- Provides orientation services based on the assessed needs of the client to ensure basic access to and awareness of Canada, PEI, and the local community. (examples include public systems and services such as housing, health, transportation, education, and legal rights and responsibilities, etc).
- Provides practical support for daily life (as required) including hygiene, housekeeping, financial literacy (banking), shopping, parenting, technology, cultural norms.
- Provides basic training on cleaning, food storage, garbage disposal and other general life skills (as required).
- Accompanies GARs to bank, shopping, community centre, post office, and other local services (as required), monitoring progress and providing coaching and support towards independent access to each.
- Observes and supervises families to ensure they can adequately take care of their settlement needs, ensuring they can function independently, safely and confidently with general life skills and cultural norms they have been provided training on.
- Collaborate with RAP and Settlement teams to ensure adequate, timely and quality responses to client’s questions and needs on an ongoing basis
- Acts as strong client advocate, refers clients/volunteers to internal and external support programs and services, including navigation of government systems, and community resources, as determined through needs assessments.
- Provides supportive para counselling, referrals and information to empower clients to solve and cope with challenges arising from newcomer resettlement in Canada.
- Arranges access for clients and families to all relevant health care appointments, including organization of interpreter services and transportation arrangements both on Prince Edward