Bilingual Program Officer

Job ID: 171230

Bilingual Program Officer

Department of Workforce, Advanced Learning and Population

Permanent Position

Atlantic Technology Centre - 176 Great George Street, Charlottetown, Prince Edward Island C1A 4K9

1 Position available

Published on: December 11, 2025

Expires on: December 31, 2025

JOB DESCRIPTION

The Department of
Workforce, Advanced Learning and Population
is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our
Equity, Diversity, and Inclusion Policy.

The purpose of the Bilingual Program Officer is to meet with clients (individuals, employers, and industry and non-government organizations) to identify and support workforce needs and requirements. Under the guidance of the Program Coordinator, the Program Officer is instrumental in promoting the programs available, the processes involved and criteria of eligibility to stakeholders, community organizations, individuals and local businesses.

The Program Officer is responsible to administer agreements through the various stages of the project life cycle, from development and assessment of applications through to recommendation and agreement signing. Once the agreement is in place, the Program Officer is the liaison with the applicant and the sponsor organization or training provider, monitoring agreement progress and supporting parties through any areas of concern, processing payments and closing the file. The Program Officer may be assigned to one or more of the following Program Streams within SkillsPEI: Entrepreneurship, Skills Development & Training, or Employer Supported Programs.

Duties will include but are not limited to:

• Provides information, advice and guidance as the initial point of contact for program delivery relating to EBSM's as per the Labour Market Transfer Agreements;
• Supports and maintains effective working relationships with external service providers, stakeholders, employers and client groups to deliver programs and leverage cooperative solutions;
• Consults and advises on applications, proposals and action plan development with applicants;
• Assesses applications, business plans, proposals and action plans based on current policy, labour market information and risks associated with the plan;
• Initiates the case management process with individuals to determine their needs and assess their suitability to the program based on existing skills and barriers, offering funding options as required;
• Prepares recommendations to support or decline applications to Management based on local labour market information and policy restrictions;
• Explains terms and conditions of contracts with clients when approved, including requirements relating to quality standards, record keeping, financial monitoring and performance outcomes;
• Reaches out to employers, organizations and client groups to provide information on suitable programs;
• Assists with the development of applications and proposals to support the local labour market needs;
• Manages expectations of employers against client needs in the development of projects and case plans;
• Assesses the needs of employers and clients to ensure appropriate programming is in place;
• Presents information to educate community groups or members at large regarding programs and services available;
• Remains updated on the various program presentations in order to deliver up to date information readily to the public;
• Assists with coordination and preparation of the SkillsPEI Job Fairs, provides support throughout the event to participants, guests and staff;
• Leads initiatives to provide outreach services to jobseekers and employers (e.g.: coordinator for job fair site);
• Assists or delivers specific project and/or initiative outcome components such as website maintenance or video help video production etc.;
• Manages communications to clients for programs and projects phone and email communications and outreach ensuring timely service delivery.

Minimum Qualifications:

• University Degree in Business Administration or related field;
• Demonstrated equivalencies will be considered;
• Extensive experience with integrated computer systems and MS Office applications (i.e. Word, Excel);
• Extensive experience responding to a variety of inquiries and requests from the general public and private sector, involving obtaining and providing information;
• Considerable experience in managing and administering programs to the general public;
• Considerable experience in reviewing financial transactions and monitoring budgets and/or applying general finance and administration policies and processes;
• Experience in negotiating contracts;
• Experience in project management and design, including research, reporting and feedback;
• Experience in effective problem-solving techniques;
• This is a bilingual position. Advanced oral proficiency in English and French is required.
• Excellent written communication skills in English and French
• Displays strong judgement and analytical skills;
• Excellent interpersonal and communication skills; and
• Good previous work and attendance record and an acceptable criminal record check.

Other Qualifications:

• Experience with administering a high volume of contracts (75+) or managing contracts over $100,000;
• Ability to work under pressure of tight and sometimes conflicting deadlines and establish work priorities;
• Ability to establish effective working relationships required to work as an effective team member;
• Ability to work independently, with minimal supervision;
• Knowledge of various Federal and Provincial acts and regulations (FOIPP, EI, etc.);
• Knowledge of resources and programs available through other Government Departments or community organizations;
• Experience working with various levels of Government and Community Organizations; and
• Driver's license and access to reliable transportation.

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.
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Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at

. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone

Voted as one of Forbes' top 30 Best Employers in Canada for 2025

The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.

BENEFITS

• 3 weeks paid vacation annually
• Health and dental benefits
• Up to $2,500 annual training funds
• Employee assistance program
• Pension Plan